# Client Educator > Serenity Mental Health Centers · Lake Mary, United States · Full-time · Posted 2026-04-21 **Workplace:** on_site **Department:** PCA ## Description **Client Educator**  Ready to take your customer-facing experience and channel it into a role where your drive and results actually matter? At Serenity, we help clients understand and start life-changing programs — and we need sharp, motivated people to guide them there.  As a Client Educator, you'll inform clients about our programs, help them see the value in taking action, and guide them through the process of getting started. This isn't just answering questions — it's about confidently communicating outcomes, working toward measurable goals, and turning hesitation into commitment. If you're someone who thrives on hitting targets, doesn't take "no" as a final answer, and genuinely wants to help people change their lives, we want to hear from you.  **Why This is Perfect for You**  - You have 2+ years of experience in a customer-facing or goal-driven role (retail, hospitality, sales support, team lead, etc.).  - You're motivated by performance metrics and take pride in consistently hitting — and exceeding — your numbers.  - You know how to handle objections and pushback without losing momentum or enthusiasm.  - You're ready to step into a role with real purpose, where your results directly impact the people you serve.  **What You'll Be Doing**  - Educating clients on available programs and services and clearly communicating the value of taking action.  - Guiding clients through the decision-making process and confidently encouraging them to take the next step toward their goals.  - Working toward individual KPIs and contributing to team performance benchmarks.  - Handling objections with professionalism and persistence, keeping client outcomes at the center of every conversation.  - Coordinating with team members to ensure clients are smoothly transitioned into their chosen programs.  **You're a Strong Fit If You Have:**  - 2+ years of experience in customer service, retail, hospitality, or a sales-adjacent role.  - A track record of meeting goals, quotas, or performance targets — and a drive to keep raising the bar.  - Strong communication skills — you can break down complex information and make a compelling case simply and clearly.  - Resilience and a positive mindset; you bounce back quickly and stay focused when things don't go as planned.  - Some leadership experience or the ambition to grow into a leadership role — team leads and shift supervisors are encouraged to apply.  - The ability to manage multiple clients and priorities in a fast-paced environment without losing focus.  **Education Requirements**  - High school diploma or equivalent required; some college preferred.  - Additional certifications in customer service, sales, or related fields are a plus.  **What You'll Get**  - A meaningful career where your performance directly helps others take the next step toward their goals.  - A 3-day workweek (three 13-hour shifts, with four days off).  - Clear growth opportunities — motivated performers get noticed as Serenity continues to expand.  - Competitive pay tied to performance.  - Excellent benefits: We cover 90% of your medical, dental, and vision premiums.  - 401(k) retirement plan.  - 10 PTO days (15 after one year) + 10 paid holidays.  **Who We Are**  Serenity is a forward-thinking company dedicated to helping clients start programs that genuinely improve their lives. We're built on a culture of accountability, growth, and purpose — and we reward the people who show up, hit their goals, and care about the clients they serve.  Serenity is an Equal Opportunity Employer. Employment is contingent on a background check and drug screening. ## Apply [Apply at Serenity Mental Health Centers](https://apply.workable.com/serenity-mental-health-centers/j/CB5B5C90B1/apply) --- Powered by [Workable](https://www.workable.com)