# Character Performer (Medina & Yanbu)

> SEVEN · Madinah, Saudi Arabia · — · Posted 2026-10-05

**Workplace:** on_site

## Description

Bring SEVEN’s Characters to life through high-energy performances, immersive Guest interactions, and strong Character integrity. Combine entertainment and operational responsibilities, from live performance to costume and area readiness, to deliver a seamless and safe Guest experience.

### ACCOUNTABILITIES

-   Perform as SEVEN’s Costume Characters in meet-and-greets, walkabouts, shows, parades, VIP events, birthday parties, and themed activations to bring SEVEN’s Characters to life for Guests.
-   Maintain Character integrity by following all movement, gesture, and persona guidelines and attending mandatory Character training, sign-off programs, and brush-up sessions to keep every portrayal consistent with SEVEN’s Character standards.
-   Interact with Guests in a friendly, engaging, and culturally sensitive manner, adapting performances to different audiences through improvisation and physical expression, to create memorable and respectful Guest moments.
-   Follow all SOPs, safety guidelines, and emergency procedures to keep performances and Guest interactions safe.
-   Prepare costumes and Character areas before performances and assist with dressing to ensure every Character appearance is performance-ready.
-   Check and inspect costume pieces for repairs, maintain costume undergarments according to guidelines, and report costume or prop maintenance needs promptly to keep costumes and props in presentable, working condition.
-   Organize and maintain clean dressing room, storage, and meet-and-greet areas to support an orderly and professional performance environment.
-   Execute physical tasks such as walking, standing, lifting, and moving heavy costume pieces to support performances and costume handling.

### BEHAVIORAL COMPETENCIES

**Guest Centricity**

• Demonstrates an understanding of the importance of guest centricity and prioritizing guest satisfaction.  
• Shows willingness to learn about guest needs and expectations.  
• Responds to guest inquiries or requests in a timely and polite manner.

**Effective Communication**

• Listens actively to others and seeks clarification when needed.  
• Conveys information clearly and concisely, using appropriate language and tone.  
• Shows openness to feedback and actively works on improving communication skills.

**Operational Excellence**

• Adheres to established operational procedures and guidelines to ensure accurate and timely completion of tasks.  
• Seeks feedback from supervisors or colleagues to improve performance and identify areas for growth.  
• Actively participates in training programs or workshops to enhance operational knowledge and skills.

### TECHNICAL COMPETENCIES

**Guest Experience & Relationship**

• Can develop comprehensive customer engagement strategies.  
• Can measure the effectiveness of customer engagement efforts.

**Understanding Guest Journey**

• Analyzes guest feedback to gain deeper insights.  
• Tailors service approaches to different guest personas.

**Product & Service Knowledge — Proficiency Level: Proficient**

• Handles product related problems.  
• Provides recommendations for product and service improvements and to provide key inputs into product design, improvement and service.

[](https://sevenoffice-my.sharepoint.com/personal/ghadeer_albazie_seven_sa/Documents/Microsoft%20Copilot%20Chat%20Files/01_Character_Performer_O4.pdf)

## Requirements

• Minimum age: 18 years  
• Strong physical stamina and ability to perform in full body or face Character costumes  
• Comfortable performing physical tasks such as standing and walking for extended periods  
• Fluent in English and Arabic  
• Good communication skills and ability to work well in a team  
• Cultural awareness and Guest sensitivity  
• Ability to follow direction, training guidelines, and feedback  
• Passion for entertainment and positive Guest experiences

## Apply

[Apply at SEVEN](https://apply.workable.com/seven-7/j/73F36A17E8/apply)

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