# Account Manager - Speech & AI Technologies

> Side · United Kingdom (Remote) · Full-time · Posted 2026-02-18

**Salary:** Up to GBP 60,000

**Workplace:** remote

**Department:** Business Development

## Description

### **About Side**

Side is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 15+ studios in over a dozen countries across North America, Europe, South America, and Asia.

Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets. We're seeking an Account Manager who will lead high-profile relationships within the speech and AI ecosystem. This role combines technical fluency, partnership management, legal and commercial awareness. The successful candidate will act as a trusted interface between client technical teams and internal delivery teams, ensuring alignment, solution clarity, and long-term partnership stability.

This is not a pure sales role. It requires strong technical credibility and a customer-first mindset.

### **What You’ll Do**

-   Serve as the primary relationship lead for a major enterprise technology partner within the speech and AI domain.
-   Engage directly with client stakeholders across Product, Engineering, ML, Data Science, and Speech teams.
-   Translate complex technical requirements into clear internal delivery plans and execution roadmaps.
-   Ensure alignment between client expectations and operational capabilities across data, engineering, and production teams.
-   Demonstrate domain fluency across TTS, ASR, transcription workflows, data collection, annotation, and model training support.
-   Contribute technical insight during solution design discussions, including conversations around model accuracy, constraints, scaling, and evaluation methodologies.
-   Protect and stabilize existing revenue streams while supporting responsible expansion aligned with the client’s technical roadmap.
-   Participate in RFP/RFI responses and commercial discussions with awareness of scope, margin, and delivery risk.
-   Partner closely with delivery, data operations, engineering, and product teams to ensure seamless transition from scoping to execution.
-   Identify risks early, escalate appropriately, and maintain transparency across stakeholders.
-   Build long-term trust through responsiveness, clarity, and professionalism in complex enterprise environments.

## Requirements

-   5+ years of experience within speech technology, AI/ML services, data annotation, data collection, or language technologies.

-   Experience working with large technology platforms or enterprise AI customers.
-   Technical fluency in deep learning-based TTS and ASR systems, voice technologies, NLP fundamentals, and model training pipelines.
-   Strong understanding of annotation workflows, dataset management, and model evaluation concepts.
-   Comfort engaging directly with engineering, ML, and product stakeholders.
-   Strong communication skills with the ability to bridge technical and operational teams.
-   Commercial awareness and structured account management discipline within enterprise environments.

## Benefits

-   Competitive base salary 
-   Flexible working arrangements
-   annual leave plus public holidays
-   Private healthcare options
-   Life assurance and income protection coverage
-   Professional development support and learning opportunities
-   International exposure across global teams and clients
-   A collaborative, people-first culture within a growing global organization

#LI-CD1

## Apply

[Apply at Side](https://apply.workable.com/sideinc/j/616243E362/apply)

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