# Store Manager

> Simple Staffing · Victoria, Canada · Full-time · Posted 2026-08-15

**Salary:** From USD 64,300

**Workplace:** on_site

## Description

​\* Simple Staffing is hiring for this position on behalf of MUJI CANADA LIMITED \*  

**MUJI Store Manager, Mayfair Shopping Centre | G3**

MUJI CANADA LIMITED is actively seeking an **Store Manager** to join our **upcoming Victoria, BC** location. This is a multi-faceted role where you will have the opportunity to be involved in a variety of functions. If your experience/education and/or skill set match our needs, we want to hear from you!

**Purpose**

The Store Manager’s main goal is to manage and develop an efficient sales team in order to maximize sales. This is a leadership role where you will have the opportunity to be involved in a variety of functions.

**Role and Responsibilities**

**Sales**

·      Maximize opportunities for sales by use of merchandise and company reporting tools.

·      Responsible for sales budgets and ensure all staff are aware of targets.

·      Manage profit and loss for assigned location.

·      Ensure compliance with laws applicable to the retail industry.

·      Maintain highest standards of Customer Service regarding complaints handling and after sales service.

·      Liaising with the local community ensuring promotional activities (e.g. seasonal sales, advertising etc.) are prominent at branch level with the utmost impact.

·      Has a plan in place to prioritize the right work and achieve established goals.

·      Study store trends and make appropriate suggestions to immediate supervisor

·      Determine marketing strategy changes by reviewing store and departmental sales records.

·      Work with stockroom supervisor to ensure stock levels and product mix meet demands.

·      Flexibility to work varied hours including late shifts, weekends and holidays.

·      Understands Store- specific barriers to growth and ensure associates are focused on top priorities to deliver the best customer experience.

·      Work with the Management Team to perfect the customer’s journey with focused customer service training and best seller information.

·      Ensure Associates are providing superior sales service in efficient cash handling and appropriate packing of merchandise.

·      Ensure the company cash handling procedures are correctly and accurately adhered to.  

**Team Management**

·      Ensure all staff receive appropriate and necessary training.

·      Ensure Assistant Store Managers on the team are fully capable of substituting in Store Managers absence.

·      Perform timely and consistent performance reviews in line with MUJI CANADA’s directives.

·      Ensure that schedule is created to have the right people, at the right time, doing the right work to maximize on driving sales and customer experience.

·      Adhere to and enforce MUJI CANADA’s Policies and Procedures.

·      Leading through our values while effectively collaborating and communicating information to deliver the right experience.  

**Visual Merchandising**

·      Ensure visual merchandising standards are maintained as set by the Operations and Visual Merchandising departments.

·      Ensure housekeeping standards are maintained.

·      Ensure the store is maintained to MUJI CANADA standards and be fully conversant with procedures required to achieve this.  

**Human Resources**

·      Maintain staffing levels by recruiting, selecting, orienting, and training employees.

·      Develops team members by working shoulder-to-shoulder to build customer service capability, ensuring best customer experience is delivered in the store.

·      Ensure MUJI CANADA’s on-boarding procedures are being followed.

·      Ensure maintenance issues are resolved efficiently.

·      Oversee proper use of alarm system and ensure an authorized key holder is on premises during opening hours and are fully aware of procedures.

·      Ensure access to store, outside normal operating hours, is authorized and communicated to immediate supervisor.

·      Ensure a safe and clean store environment.  

**Health, Safety & Security**

·      Take responsibility for security of the store, stock and cash, and liaise with Area Manager or Sales Manager over potential problems.

·      Maintain stock losses to a minimum (maximum of 1% of sales).

·      Responsible for running twice-yearly inventories.

·      Comply with and enforce the Company’s Health and Safety policy  

 **Qualifications** 

·      Ability to manage and develop a positive and productive team.

·      Motivated to achieve and exceed goals.

·      Exceptional leadership skills with the ability to drive and motivate performance through effective training and coaching skills.

·      Demonstrable and strong business acumen.

·      Highly organized with the ability to adapt quickly to strategic change.

·      Self-starter, who takes initiative.

·      Good communicator.

·      Ability to deliver the 4 MUJI values of Happiness, Work, Culture and Goals

## Benefits

Health insurance, Paid time off, Vision insurance, Dental insurance, Life insurance, Employee discount, Relocation assistance, Parental leave, Flexible schedule, Referral program, Other

## Apply

[Apply at Simple Staffing](https://apply.workable.com/simple-staffing/j/8224F5519C/apply)

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