# Assistant Store Manager

> Simple Staffing · Victoria, Canada · Full-time · Posted 2026-08-15

**Salary:** USD 46,350–48,000

**Workplace:** on_site

## Description

​\* Simple Staffing is hiring for this position on behalf of MUJI CANADA LIMITED \*  

**MUJI Assistant Store Manager, Mayfair Shopping Centre | G2**

MUJI CANADA LIMITED is actively seeking an **Assistant Store Manager** to join our **upcoming Victoria, BC** location. This is a multi-faceted role where you will have the opportunity to be involved in a variety of functions. If your experience/education and/or skill set match our needs, we want to hear from you!

**Role and Responsibilities**

**Sales**

·      Introduce and promote all categories of merchandise demonstrating consistently high standards in all areas of operations.

·      Drive KPIs through business analysis.

·      Develops team members by working shoulder-to-shoulder to build capability, ensuring operational standards and the best customer experience is delivered in the store.

·      Understands store specific barriers to growth and ensure associates are focused on top priorities to deliver the best customer experience.

·      Deal promptly and efficiently with customer complaints and in accordance with company policy

·      Communicate customer views and reactions to Store Manager and Support Office, when applicable

·      Ensure all areas are appropriately staffed at all times of the day and all customers’ needs are met

·      Be fully aware of Company’s Key Performance Indicators (KPI’s) and key calendar dates

·      Manage inventory by determining appropriate inventory levels; anticipating customer demand

·      Prepares requested reports

·      Helps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery

·      Maintain superior knowledge of point of sale system   

**Visual Merchandising**

·      Assist in the layout and display of merchandise in line with the company visual standards

·      Maintain a high level of cleanliness throughout the store at all times

·      Use weekly reports to maintain detailed stock information for practical display use

·      Be conversant in all product knowledge and communicate information to staff

·      Be aware of all advertising to appropriately inform staff and promote products

·      Ensure customer satisfaction by seasonal merchandising presentation  

**Team Management**

·      Leading through our values while effectively collaborating and communicating information to deliver the right experience.

·      Trains store staff by reviewing and revising orientation to products and sales training materials, delivering training sessions, reviewing staff job results and learning needs with store manager

·      Work with the manager to perfect the customers journey with focused customer service training and best seller information.

·      Has a plan in place to prioritize the right work and achieve established goals.

·      Oversee stock supervisor in the maintenance and replenishment of stock, transferring and receiving stock and stockroom organization

·      Ensure staff breaks are rotated daily and adhered to  

**Human Resources**

·      Provide support to the store manager in recruiting new staff in accordance with company procedures.

·      Work with the store manager to ensure all staff receives appropriate and necessary training to perform their duties at a high standard.

·      Ensure that schedule is created to have the right people, at the right time, doing the right work to maximize on driving sales and customer experience.  

**Health, Safety & Security**

·      Ensure company policy on Health and Safety is adhered to

·      Maintain profits by ensuring a clean sales floor and store environment

·      Takes responsibility for security of the store as well as stock and cash and escalate any issues.

·      Limit stock losses to the minimum working with commercial averages (maximum of 2% of sales)

·      Maintain awareness of security with all staff members. Seek to heighten awareness on shop floor

·      Responsible for exercising control over all company assets and assisting in the inventory process

·      Ensure incident reports are filled to record any unusual occurrence  

 **Qualifications** 

·      A brand ambassador with passion for our products and philosophy

·      Ability to multi-task and have attention to detail

·      Prioritize and understand the importance of time management

·      Flexible availability - mornings, evenings and weekends

·      A passion for details and seeing things others don’t

·      Love working in the stores. Love working with people. Love your customers

·      Ability to deliver the 4 MUJI values of Happiness, Work, Culture and Goals

## Benefits

Health insurance, Paid time off, Dental insurance, Vision insurance, Flexible schedule, Parental leave, Employee discount, Life insurance, Referral program, Other

## Apply

[Apply at Simple Staffing](https://apply.workable.com/simple-staffing/j/FC929DD181/apply)

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