# Senior / Operations Manager - US Outbound Sales Process

> SkySun · Sahibzada Ajit Singh Nagar, India · Full-time · Posted 2026-05-22

**Salary:** INR 1,800,000–2,200,000

**Workplace:** on_site

## Description

**Hiring: Senior / Operations Manager – US Outbound Sales Process**

📍 **Location:** Mohali (Work from Office)  
🌙 **Shift:** US Night Shift

We are looking for an experienced **Senior / Operations Manager – US Outbound Sales** to lead high-performing international BPO operations with strong expertise in **US outbound sales/tele-sales programs**.

✅ **Experience Required:** 8–10+ Years in International BPO Operations  
✅ **Mandatory:** 5+ Years in **US Outbound / Tele Sales Programs  
**  
✅ **Strong Expertise In:**  
• P&L Ownership & Revenue Management  
• US Outbound Sales Process  
• KPI / OKR & Performance Management  
• Team Leadership & Attrition Management  
• Dialer Strategy & Campaign Management  
• Client & Stakeholder Management  
• WFM, MIS & Operational Governance  
• Training, Coaching & Performance Improvement  

🎯 **Role Highlights:**  
• Own end-to-end process performance & P&L  
• Lead large night-shift outbound sales operations  
• Drive customer acquisition, cross-sell & upsell for the US market  
• Manage client governance, reporting & operational excellence  

📩 Interested candidates can share their profile or connect directly.  

**Location:** Mohali | **Work Mode:** WFO | **Shift:** US Night Shift  
Share CV at Monika@Skysun.io

## Apply

[Apply at SkySun](https://apply.workable.com/skysun-4/j/A86328C222/apply)

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