# Collections Officer

> Smart Apartment Data · Philippines (Remote) · Full-time · Posted 2026-08-28

**Salary:** unknown currency 660,000–780,000

**Workplace:** remote

## Description

[](https://vimeo.com/1057933773/3260b5ba8b)

### About the Role

We’re looking for an experienced Collections Officer who can confidently follow up on overdue accounts and work with US-based customers.

You should be persistent and firm without being aggressive, with strong English communication and follow-through.

### **What You'll Do**

-   Make outbound calls and send emails to follow up on outstanding payments.
-   Handle customer objections and payment delays professionally.
-   Follow up consistently on payment commitments.
-   Maintain accurate records and next steps.
-   Work toward daily and weekly collections targets and KPIs.

## Requirements

What We're Looking For

-   Proven collections experience is required.
-   Experience handling US customers/accounts is strongly preferred.
-   Strong spoken and written English.
-   Comfortable with high-volume outbound calls.
-   Clear, direct, and concise communicator.
-   Firm, persistent, and professional.
-   Strong follow-through and accountability.
-   Comfortable working with targets and performance metrics.

## Benefits

We offer:

-   ₱55,000–₱65,000/month, depending on relevant experience and demonstrated collections expertise.
-   Philippines-based candidates only.
-   Fully remote

## Apply

[Apply at Smart Apartment Data](https://apply.workable.com/smart-apartment-data/j/F850907D95/apply)

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