# IT&C Specialist

> SOFMEDICA · Otopeni, Romania · Full-time · Posted 2026-09-01

**Salary:** unknown currency 7,000–8,500

**Workplace:** on_site

**Department:** IT&C

## Description

At **SOFMEDICA**, we are a purpose-driven healthcare technology group dedicated to making cutting-edge medical innovations accessible to patients across New Europe.

Our people drive our impact. Together, we are shaping the future of healthcare — and making a real difference in patients’ lives every day.

We're growing our team and are looking for a passionate IT Administrator providing first-level technical support to all employees, ensuring the smooth operation of the company's IT systems and infrastructure. This role is crucial in maintaining productivity and efficiency by resolving user-facing issues and empowering employees to effectively and securely utilize the available technology. 

-   Provide prompt and efficient IT support to employees, via phone, email, and in-person, addressing a wide range of technical issues 

-   Manage the new Team Members’ onboarding, offboarding activities such as setting up user accounts, access privileges, and IT equipment 

-   Maintain IT inventory and manage equipment lifecycle and optimize purchases and budget 

-   Document and Maintain IT knowledge base such as processes, user guides 

-   Conduct effective training sessions and provide guidance to employees, on day-to-day digital security, the use of software, applications, and IT systems Monitor and maintain the company's IT inventory, including hardware and software assets  

-   Collaborate with the IT team and Vendors to identify and resolve any incidents and system-wide problems, ensuring minimal disruption to business operations  

-   Stay up to date with the latest technological trends and best practices to recommend improvements and enhancements for IT and Digital work 

-   Escalate complex technical issues to the senior IT team as needed 

-   Periodical reports on infrastructure parameters and actions

## Requirements

-   2 years of experience in a similar position and one year in an administrative position 

-   Troubleshooting and problem-solving skills with the ability to diagnose and resolve technical issues 

-   Excellent knowledge of computers, business software applications 

-   Ability to work independently and as part of a team  

-   Self-taught, ability to learn, adapt and stay up to date with emerging technologies and industry trends 

-   Ability to explain technical concepts to non-technical users 

-   Ability to effectively communicate with the team 

-   Self-driven, calm, person of character, kind, positive 

-   Thorough, analytical skills, shows initiative 

Nice to Have 

-   Bachelor’s degree in computer science, Information Technology, or a related field  

-   previous experience in a similar position 

-   Knowledge and practical experience with ITIL framework 

-   Certifications and Qualifications that prove your understanding of the necessary concepts for the Responsibilities section

## Benefits

-   Mission-driven, innovative, and ethical culture
-   Opportunity to work with cutting-edge medical technologies that save lives
-   Collaborative, international team
-   Learning & career path

## Apply

[Apply at SOFMEDICA](https://apply.workable.com/sofmedica/j/6BF2C3DF4E/apply)

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