# Service Engineer

> SOFMEDICA · Zagreb, Croatia (Hybrid) · Full-time · Posted 2026-09-08

**Workplace:** hybrid

**Department:** Operations

## Description

**About us**

SofMedica is a leading regional multinational company that distributes innovative medical equipment, harnessing the power of precision to improve healthcare outcomes. We are deeply committed to bridging the gap between cutting-edge medical technology and patients in Central and Southeastern Europe. Our mission is to foster an innovation and education ecosystem, empowering healthcare providers to deliver exceptional patient care.

**Responsibilities:**

-   Perform installations, inspections, planned maintains and on time service interventions
-   Prepare required technical documentation and keep device inventories updated, spare parts stock management
-   Update with the product portfolio knowledge for all Business Groups and get the required certification to perform the service activity
-   Participate in the process of analyzing the technical requirements of the clients
-   Provide technical training and develop training materials for clients
-   Contribute to the technical service audits readiness
-   Reporting of the service activities (Service Report, Service Activities Register, Annual Technical Inspection Plan, List of installed devices)
-   Respond politely, promptly and professionally to partner requests in line with company guidelines

## Requirements

-   University degree preferably in engineering (bionic, computer, mechanical, electrical)
-   Experience in medical technology or technical service
-   Native Croatian, fluent English knowledge verbal and written
-   Driver's license, driving experience, willingness to travel
-   **Demanded soft skills:**

o   Reliability

o   Flexibility, adaptability

o   High degree of precision

o   Good work ethic

o   Independence, problem-solving skills

o   Empathy, patience

o   Customer focus, excellent communication skills

## Benefits

-   Be part of a mission-driven team dedicated to improving healthcare
-   Work with unique, cutting-edge technology
-   Opportunity for professional growth and continuous learning
-   A supportive and innovative work environment
-   Competitive salary, bonuses, and comprehensive benefits

## Apply

[Apply at SOFMEDICA](https://apply.workable.com/sofmedica/j/833E410CDD/apply)

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