# Hotel Night Auditor

> sokoni africa limited · Kampala, Uganda · Full-time · Posted 2026-11-13

**Workplace:** on_site

## Description

-   Greet, register, and check in/out late-night arrivals, walk-ins, and early-morning departures with a warm, professional attitude.
-   Answer, screen, and forward incoming phone calls, respond to guest inquiries, and process room reservations.
-   Handle guest requests, complaints, and wake-up calls promptly while keeping the reception and lobby areas tidy and presentable.

-   Run the end-of-day audit in the Property Management System (PMS) and verify all room, tax, food and beverage, and ancillary charges.
-   Balance daily cash drawers, reconcile credit card settlements, and investigate any billing discrepancies on guest folios.
-   Compile and distribute daily revenue, occupancy, and financial summary reports for management.

-   Manage visitor logs, incoming mail/deliveries, and basic front-office administrative tasks.
-   Monitor lobby access, hotel security, and emergency panels throughout the overnight shift.
-   Maintain an accurate shift log and brief the morning front desk team during shift handover.

## Requirements

-   A certificate, diploma, or degree in **Hospitality Management, Tourism, Accounting, Finance, or Business Administration** is an added advantage.

-   At least **1–2 years of proven experience** as a Hotel Receptionist, Front Office Agent, Night Auditor.
-   Experience handling cash, POS terminals, and daily financial reconciliations in a hospitality or customer-facing environment.

-   Proficiency in hotel **Property Management Systems (PMS)** (such as Opera, Fidelio, Protel, or Cloudbeds).
-   Strong computer literacy, especially in **Microsoft Excel** (for balancing reports) and Word/Outlook.
-   Solid numerical and bookkeeping skills with high accuracy to spot and resolve billing errors.

## Apply

[Apply at sokoni africa limited](https://apply.workable.com/sokoni-africa-limited/j/274AD6E7D0/apply)

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