# German Customer Support Consultant for Telecommunications Company - Athens

> speakit · Athens, Greece · Full-time · Posted 2023-03-20

**Workplace:** on_site

**Department:** German

## Description

Are you **fluent German speaker**?

You can now work as a **German Customer Support Consultant for the largest German telecommunications provider in Europe**.

Apply now and live your next job experience in **Greece**!

**As a customer service consultant in this project, your daily responsibilities will include:  
**

-   Respond promptly to customer inquiries and concerns via phone, email, or chat
-   Resolve customer issues and complaints effectively and efficiently
-   Manage high volumes of inbound calls
-   Upsell products and services to customers when appropriate
-   Escalate customer issues to the appropriate department or manager as needed
-   Collaborate with other departments to resolve customer issues and concerns

## Requirements

**The role of a German Customer Support Consultant requires:**

-   C2 in German & B2 in English (Written & verbal)
-   Great communication & soft skills, as well as problem-solving skills
-   Computer knowledge/tech savviness
-   Relocation to Greece
-   EU Passport

## Benefits

**What you' ll gain:  
**

-   Excellent monthly salary 1300 gross
-   14 salaries per year
-   Unlimited contract
-   Performance bonus
-   Unlimited sales bonus (based on upselling)
-   Meal voucher (100-130 EUR per month )
-   Health Package
-   Complete relocation support:  
    Flight to Athens  
    Taxi to pick up from airport  
    Airbnb for 4 weeks  
    Assistance to issue hiring documents

## Apply

[Apply at speakit](https://apply.workable.com/speakitjobs/j/26515E4A18/apply)

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