# English Customer Service Representative - Athens

> speakit · Athens, Greece · Full-time · Posted 2025-07-16

**Workplace:** on_site

**Department:** English

## Description

**Ignite Your Career with a Rewarding Customer Service Opportunity**  
Looking to be the spark that makes someone’s day better? Step into an exciting role as an **English-speaking Customer Service Representative**, supporting a major U.S. retail brand. This full-time, onsite position is based in **Athens, Greece.**

You will handle inbound calls, provide helpful solutions and deliver a friendly, professional service experience.

**What You'll Be Doing**  
If you enjoy helping others and bringing peace of mind through excellent service, this role is for you. Whether you are answering questions, recommending products, or resolving concerns with a positive attitude, you will play a key part in delivering a smooth and memorable customer experience.

**A Typical Day Involves:**

-   Handling inbound calls from U.S. customers of a leading home improvement retail chain
-   Delivering accurate and complete information using the right tools and resources
-   Occasionally suggesting additional products or services to existing customers

## Requirements

**What You Bring:**

-   Strong English communication skills (C1 level or higher)
-   Prior customer service experience is a plus
-   A high school diploma or equivalent
-   Confidence in using computers and navigating software systems
-   A professional, enthusiastic and supportive mindset with a willingness to learn
-   Flexibility to work late shifts

## Benefits

**What You Can Expect:**

-   Competitive monthly salary plus performance-based bonuses
-   Work schedule from 2:00 PM to 7:00 AM (rotating shifts with extra payment on night shifts)
-   Benefits package including paid time off, wellness incentives and tuition support
-   Encouraging, present leadership and a collaborative team environment
-   Career growth opportunities and continuous learning
-   25 days of paid annual leave

## Apply

[Apply at speakit](https://apply.workable.com/speakitjobs/j/34A3FF433D/apply)

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