# Estonian Customer Service Representative - Athens

> speakit · Athens, Greece · Full-time · Posted 2022-09-13

**Workplace:** on_site

**Department:** Estonian

## Description

On behalf of our client, we are looking for the next **Estonian Customer Service Representative** to join their team in **Greece**!

Are you a problem-solver with good communication skills?

If yes, then this job opportunity might be for you!

As an **Estonian Customer Service Representative** you will:

-   Identify and assess customers’ needs
-   Provide accurate, valid and complete information by using the right methods and tools
-   Meet personal/customer service team targets
-   Keep records of customer interactions, comments and complaints
-   Communicate promptly, professionally and effectively with customers, utilizing all communication methods – including email, phone and webchat
-   Ensure that incidents are resolved in a timely manner to meet defined departmental service level targets
-   Enhance customer experience by gathering customer feedback and share with the Product teams

## Requirements

-   **Fluency in Esthonian (verbal and written)**
-   **Fluency in English (verbal and written****)**
-   Experience as a Customer Service Representative or similar CS role is appreciated
-   Familiarity with the gaming industry is a plus
-   Excellent phone etiquette and excellent verbal, written, and interpersonal skills
-   Ability to multi-task, prioritize, and prioritize work
-   Computer literacy
-   Flexibility to work on shift rotation

## Benefits

-   **Excellent remuneration package**
-   Outstanding health care medical plan
-   Career development opportunities
-   A friendly and modern working environment

  

**Only CVs in English will be reviewed**

## Apply

[Apply at speakit](https://apply.workable.com/speakitjobs/j/35724BCE1D/apply)

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