# Dutch Customer Success Specialist

> speakit · Athens, Greece (Remote) · Full-time · Posted 2025-09-09

**Workplace:** remote

**Department:** Dutch

## Description

Are you a Dutch speaker with a passion for technology and customer care? Become a Customer Success Advisor for one of the world’s most innovative tech companies!

This role focuses on after-sales support and customer experience. You’ll help clients solve technical issues, guide them through their digital journey, and ensure their satisfaction long after purchase.

Key Responsibilities

-   Provide top-level after-sales support to Dutch-speaking customers via phone, chat, and email.
-   Assist with troubleshooting, software navigation, and security settings.
-   Handle Apple ID, password recovery, and account management requests.
-   Advise customers on optimizing their devices and services.
-   Ensure a high-quality customer journey by resolving issues efficiently.
-   Collaborate with technical teams when needed to ensure case resolution.

## Requirements

-   Native or near-native Dutch speaker with fluent English (B2+).
-   Customer support or tech support experience is preferred.
-   Strong problem-solving skills and a genuine interest in technology.
-   Ability to multitask and manage time effectively.
-   Flexible with schedules (shifts may include evenings/weekends).

## Benefits

-   Competitive salary package (14 salaries/year).
-   Performance-based bonuses & relocation support if moving to Greece.
-   Ongoing training and certification opportunities.
-   Remote work from anywhere in Greece with provided equipment.
-   Multicultural team & international career exposure.
-   Free Greek language classes and career growth programs.

## Apply

[Apply at speakit](https://apply.workable.com/speakitjobs/j/44969F8853/apply)

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