# Italian Customer Advisor

> speakit · Portugal (Remote) · Full-time · Posted 2026-05-19

**Workplace:** remote

**Department:** Italian

## Description

Do you want to live a rewarding career, on behalf of the world’s most exciting brands? Join our client's multicultural team and make a real impact on our client’s business every day. We are looking for a Technical Support Advisor to provide great customer support, maintaining quality & improving performance every day. If you love helping others and have a natural curiosity, we are a perfect match. Grow with our client, show off your skills, build your career path, and enjoy every moment in a people-focused global company.

**Responsibilities:**

-   As an Italian Speaking Advisor you will have the responsibilities below:
-   Assist viewers through phone and/or chat regarding different queries
-   Provide account and application support to viewers namely with regard to software functionality
-   Provide technical support and troubleshoot system configurations and network settings
-   Provide accurate and real-time responses to the viewer’s inquiries.

## Requirements

To be selected as an Italian Speaking Advisor, you need to have the requirements below:

-   Have a high level of Italian (written and oral) and fluent in English (B2)
-   Are passionate about entertainment and media enterprise
-   Have excellent communication skills coupled with empathy, team spirit and customer-oriented
-   Have familiarity with digital streaming services and devices
-   Location: Already based in Portugal

## Benefits

-   Strong compensation package (14 monthly payments per year plus bonus)

-   Monthly meal allowance paid in voucher card (net)
-   Private Health Insurance
-   Personal and career development programs and mentoring to develop skills
-   Possibility to participate in a growing multicultural Project
-   Flexible Schedule
-   Work in a diverse environment with people from over 75 nationalities
-   Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports, and social responsibility activities, internal parties, and much more!
-   We promote inter-company mobility to work at any of our sites around the world
-   Workplace: Work From Home (Mainland Portugal)

## Apply

[Apply at speakit](https://apply.workable.com/speakitjobs/j/4C82483F58/apply)

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