# German Customer Care Specialist -Athens

> speakit · Athens, Greece · Full-time · Posted 2020-07-21

**Workplace:** on_site

**Department:** German

## Description

Do you speak German? Then we want you to work **in Greece** for one of the biggest multinational companies in Europe!

On behalf of our client we are looking for enthusiastic & communicative _**German Customer Care Specialists**_ to join a dynamic team & reresent one of the biggest companies!

Are you ready for your next adventure? For further info, read below!

**Responsibilities**

-   Manage incoming calls and customer service inquiries by telephone and email
-   Provide accurate, valid, and complete information
-   Identify and assessing customers’ needs to achieve satisfaction
-   Keep records of customer interactions, process customer accounts and file documents
-   Take the extra mile to engage customers

## Requirements

-   **Native /near-native level in German**
-   **B2 level English skills**
-   Strong phone contact handling and active listening skills
-   Ability to multitask, prioritize and manage time effectively
-   Exceptional problem-solving and ability to respond to different types of characters
-   Adaptive skills and team spirit

## Benefits

-   **Competitive remuneration package**
-   **14 salaries per year  
    **
-   **Extra productivity bonuses**
-   **4 weeks accommodation provided**
-   First class ongoing training and development
-   Career development opportunities
-   Multicultural and modern working environment  
    

**And of course, as promised… Relocation!**

-   Flight ticket to Greece
-   Cab fare from Airport to your hotel
-   4-week hotel accommodation
-   Assistance finding an apartment
-   Real estate fee covered by company

**Only CVS in English will be reviewed**

## Apply

[Apply at speakit](https://apply.workable.com/speakitjobs/j/5BDDF5F351/apply)

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