# IT Operations & Helpdesk Specialist

> speakit · Athens, Greece (Hybrid) · Full-time · Posted 2025-11-24

**Workplace:** hybrid

**Department:** Internal

## Description

**Ready to join Speakit as our next IT Operations & Helpdesk Specialist** 🚀

  
We’re a fast-growing recruitment agency in **Greece and Portugal**, **specializing in multilingual recruiting**, offering you the chance to **develop your skills in IT Operations & Helpdesk services**.  
Why you’ll love working with us:

-   **#2 Best Workplace™ Hellas 2025** (20–49 employees)
-   **#1 Best Workplace™ for Women™ Hellas 2025** (20–49 employees)
-   A **people-first culture** where your growth, ideas, and contribution truly matter  
    

If you’re motivated, detail-oriented, and excited to grow with us, **send us your CV** and let’s talk!

-   Monitor and maintain IT equipment (inventory control, proper function checks, preventive maintenance).
-   Monitor system security and report potential issues.
-   Oversee and support online platforms used internally by the company.
-   Assist employees with daily IT-related issues regarding equipment and applications.
-   Monitor network and device connectivity (Wi-Fi, LAN, VPN, network devices).
-   Follow IT procedures and contribute to process improvements.
-   Collaborate with external IT partners or vendors when necessary.
-   Provision of light hardware support (pc, peripherals, etc.) and coordination with external service providers for repairs when necessary.

## Requirements

-   1–3 years of experience in IT Support, Helpdesk, or similar role.
-   Basic knowledge of hardware and troubleshooting.
-   Strong understanding of networking (TCP/IP, routers, switches, firewalls).
-   Cybersecurity knowledge.
-   Experience with Windows, Office 365, and cloud services.
-   Strong problem-solving skills and ability to prioritize tasks.
-   Good communication skills.

## Benefits

If you succeed in this IT Operations & Helpdesk Specialist role, you will have:

-   Attractive remuneration package
-   Hybrid working model
-   Company laptop
-    Mobile phone & plan
-   Private Health Insurance (according to company policy)
-   Work in a dynamic and friendly environment

## Apply

[Apply at speakit](https://apply.workable.com/speakitjobs/j/5DDCF8AFEB/apply)

---
Powered by [Workable](https://www.workable.com)