# German Customer Service for Electronics Company - Athens

> speakit · Athens, Greece · Full-time · Posted 2025-07-08

**Workplace:** on_site

**Department:** German

## Description

A global leader in connected technologies is hiring a motivated and tech-savvy **German-speaking Customer Support Advisor**.

Do you want to be part of an exciting new team supporting one of the world’s most innovative audio and lifestyle technology brands?

This is your chance to kick-start a rewarding career with a brand recognized worldwide for its premium products, with long-term growth potential and the opportunity to earn performance-based bonuses!

Are you ready to take the next step in your career and thrive in a fast-paced, multinational environment where your voice matters?

We are looking forward to your application!

**Key Responsibilities:**  
  

-   Provide the highest level of support to our customers via phone and email on a range of issues.
-   Give accurate, valid and complete information by using the right procedures.
-   Be the owner of the customer query and ensuring a timely resolution and response.
-   Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner.
-   Meet and exceed our customer service quality goals, compliance regulations and productivity targets.
-   Create amazing customer experience that people value and we are proud of.
-   Be responsible to follow the direction of management and provide feedback.

## Requirements

-   Native or proficient level of German (C2).

-   Intermediate level of English (at least B2) both verbal and written.
-   Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills.
-   Analytical and problem solving skills with strong attention to detail.
-   Desire to learn and advance, be a curious investigator and problem solver.
-   Must hold EU citizenship or valid work permit for Greece.
-   Be a local candidate or willing to relocate to historic Athens, Greece.

Working Hours

-   Operating hours: Monday to Friday: 10:00 – 19:00 (Greek time zone)
-   Saturday to Sunday: 10:00  – 18:30  (Greek time zone)

## Benefits

-   Monthly gross salary: €1,350
-   €1500 welcome bonus
-   Bonus scheme: Up to 10% of the salary/month based on KPI performance
-   Extra Private medical insurance (Generali)
-   Meal allowance: €5 per working day (Up Hellas card)

Relocation package for office-based candidates:

-   Flight to Athens
-   Airport taxi pickup
-   4-week Airbnb accommodation
-   Full support with hiring documentation and local setup

Why Join Us?

-   Be part of an international leader in connected technologies
-   Office-based environment with strong team culture
-   Clear bonus structures and career development opportunities
-   Comprehensive relocation support for those moving to Athens

## Apply

[Apply at speakit](https://apply.workable.com/speakitjobs/j/69A52B47FE/apply)

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