# Croatian Travel Agent - Athens

> speakit · Athens, Greece · Full-time · Posted 2025-01-22

**Workplace:** on_site

**Department:** Croatian

## Description

Are you a fluent Croatian speaker?

Become a key player in delivering outstanding support to our world-class accommodation partners in Greece!

**Responsibilities:**

-   Answer incoming communications from customers 
-   Conduct research to provide answers for customers to resolve their issues
-   Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc.
-   Provide accurate, valid, and complete information by using the right tools, methods, and processes. 
-   Ensure a high level of partner service and a positive partner experience

## Requirements

-   Near-native or native level of Croatian language with strong English language skills.
-   Experience in customer support or service industry would be a plus.
-   Confident and engaging phone manner, with the ability to handle inbound and outbound calls.
-   Strong organizational skills.
-   Goal-driven, self-motivated, and proactive in achieving personal and team objectives.
-   This role can be on-site or remote, depending on discussion.
-   Eligible to work and live in Greece (EU citizenship/passport or valid work permit for Greece)

## Benefits

-   Competitive entry-level salary
-   14 salaries per year
-   €50/month in meal vouchers + Monthly performance bonuses
-   8 month contract
-   Relocation support (flight ticket to Athens, 2 weeks of accommodation)
-   Private medical insurance
-   25 days annual leave per year

## Apply

[Apply at speakit](https://apply.workable.com/speakitjobs/j/6AB00E1F2C/apply)

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