# German Customer Support | Financial Recovery Agent - Athens

> speakit · Athens, Greece · Full-time · Posted 2024-04-11

**Workplace:** on_site

**Department:** German

## Description

**We are seeking fluent German speaking Customer Service Consultants to work as Financial and Payment Recovery Agents remotely all over Greece!**

**Responsibilities**

-   Support customers via phone, chat & e-mail
-   Track and follow cases to ensure they closed in an efficient and timely manner
-   Maintain high customer satisfaction
-   Provide and maintain strong, professional relationships with all partners
-   Work towards reaching targets as set out by client statement of work as well as internal targets

## Requirements

-   Fluency in German

-   Good command of English would be considered a plus

-   Exceptional communication & soft skills
-   Computer knowledge
-   Experience in customer service or customer facing roles would be considered an asset
-   Experience in banking environment would be considered an asset
-   Can do attitude, willingness to learn and reliability are essential to your success in this role

## Benefits

-   Competitive monthly salary + 2 extra salaries per year

-   Monthly Performance Bonus
-   Monthly ticket restaurant card
-   Private health insurance
-   Digital courses for foreign languages
-   Possibility to work remotely all over Greece
-   Excellent quality IT equipment

## Apply

[Apply at speakit](https://apply.workable.com/speakitjobs/j/7577D57DB1/apply)

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