# Czech Customer Support Consultant - Athens

> speakit · Athens, Greece (Remote) · Full-time · Posted 2021-07-14

**Workplace:** remote

**Department:** Czech

## Description

Do you speak **Czech**? A new position in **Customer Support** is opening a new door in your life! **Pack your bags for Greece and work in Athens.**

[](https://speakitjobs.com/)

We are currently looking for an enthusiastic & communicative **Czech Customer** _**Support Consultant**__._ Ready to join your next adventure?

Benefit from a unique opportunity to become customer representative for retail sector, in an excellent working environment.

Now, you can use your language skills and be a part of a dynamic and multicultural team in Greece!

**Responsibilities:**

-   Provide software troubleshooting for mobile devices (mobile phones, tablets & more)
-   Assist customers to manage/secure their account & passwords
-   Resolve customers’ online store post-sales requests
-   Deliver high quality support: provide accurate and complete information by using the right methods/tools
-   Manage large amounts of incoming calls & emails
-   Build sustainable relationships and trust with customer accounts through open and interactive communication
-   Handle customer complaints, provide appropriate solutions
-   Identify and assess customers’ needs to achieve satisfaction

## Requirements

-   **Native-level or C1 level in Czech**
-   **At least B2 level in English**
-   Tech savvy, curious about new technologies
-   High School Diploma
-   Flexibility to work night shifts/ weekend shifts (if applicable)
-   Great communication skills
-   Prior customer support experience would be an advantage

## Benefits

-   **Competitive salary (gross salary 1200-1300€)**
-   **14 salaries per year**
-   **Monthly bonuses**
-   **Relocation support** (flight ticket to Greece, **2-week hotel accommodation**, assistance finding an apartment, assistance with the Greek authorities paperwork) in case you reside outside of Greece
-   Training courses
-   First-class ongoing training and career development opportunities
-   You will join a multinational market leading call center company
-   Work in a vibrant and energetic office with a real team focus
-   Multicultural and modern working environment  
      
    **Only CVs in English will be reviewed**

## Apply

[Apply at speakit](https://apply.workable.com/speakitjobs/j/86730F1B5F/apply)

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