# Slovak Technical Support Specialist

> speakit · Athens, Greece (Remote) · Full-time · Posted 2022-11-16

**Workplace:** remote

**Department:** Slovak

## Description

**Are you a fluent Slovak speaker? Are you ready to join one of the biggest multinational technology companies?**

**We are looking for Slovak Technical Support Specialists** to work for the **world’s largest multinational technology company** that specializes in consumers electronics, software and online services! Join a dynamic & multicultural team and let your new journey begin **in Greece**!

Benefit from a unique opportunity to become technical representative for one of the biggest American tech companies and kick-start your career dynamically!

**Responsibilities**

-   Act as the first point of contact for all the Slovak-speaking customers
-   Identify and assess customers’ needs to achieve satisfaction
-   Provide software troubleshooting for mobile devices (mobile phones, tablets & more)
-   Assist customers to manage/secure their account & passwords
-   Resolve customers’ online store post-sales requests
-   Manage large amounts of incoming calls & emails
-   Build sustainable relationships and trust with customer accounts
-   Handle customer complaints, provide appropriate solutions

## Requirements

-   **Fluency both in written and spoken Slovak**
-   **C1 in English**
-   **Technical skills**
-   **Familiar with iOS and/or MacOS, or comparable technology, is preferred**
-   Customer-oriented attitude
-   Willingness to provide exceptional customer experience
-   **Relocation to Greece**
-   **EU Citizenship**

## Benefits

-   **1300€ gross monthly salary**
-   **14 salaries per year**
-   **Monthly bonuses up to 200€**
-   **Transportation bonus of 100**€
-   **Relocation package covered (**Flight tickets, 2 weeks free accommodation, paid real estate agency in order to find you an apartment, taxi fare from the airport to your hotel)
-   **Work from home policy, but based in Greece**
-   Training course
-   First class ongoing training and development
-   Career development opportunities
-   You will join a multinational market leading call center company
-   Multicultural and modern working environment

## Apply

[Apply at speakit](https://apply.workable.com/speakitjobs/j/B33F86A3F5/apply)

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