# French Customer Advisor - Lisbon

> speakit · Lisbon, Portugal · Full-time · Posted 2025-08-13

**Workplace:** on_site

**Department:** French

## Description

Do you want to live a rewarding career, on behalf of the world’s most exciting brands? Join our client's multicultural team and make a real impact on our client’s business every day. We are looking for a Technical Support Advisor to provide great customer support, maintaining quality & improving performance every day. If you love helping others and have a natural curiosity, we are a perfect match. Grow with our client, show off your skills, build your career path, and enjoy every moment in a people-focused global company.

**Responsibilities:**

As an French Speaking Advisor you will have the responsibilities below:

-   Assist viewers through phone and/or chat regarding different queries
-   Provide account and application support to viewers namely with regard to software functionality
-   Provide technical support and troubleshoot system configurations and network settings
-   Provide accurate and real-time responses to the viewer’s inquiries.

## Requirements

To be selected as an French Speaking Advisor, you need to have the requirements below:

-   Have a native level of French (written and oral) and fluent in English (B2)
-   Are passionate about entertainment and media enterprise
-   Have excellent communication skills coupled with empathy, team spirit and customer-oriented
-   Have familiarity with digital streaming services and devices
-   Be eligible to work in Portugal by either having EU passport or valid work permit to work legally in the country.

## Benefits

-   Strong compensation package (14 monthly payments per year plus bonus)
-   Monthly meal allowance paid in voucher card (net)
-   Private Health Insurance
-   Personal and career development programs and mentoring to develop skills
-   Possibility to participate in a growing multicultural Project
-   Work in a diverse environment with people from over 75 nationalities
-   Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports, and social responsibility activities, internal parties, and much more!
-   We promote inter-company mobility to work at any of our sites around the world
-   Base Salary: 895€ gross per month per 14 months
-   Performance Bonuses: 100 euros gross per month - 12 payments per year.
-   Transport allowance - 20 euros per month
-   Meal allowance - 7.23 euros per working day
-   Accommodation provided by the company. This option is only available for candidates coming from abroad.

## Apply

[Apply at speakit](https://apply.workable.com/speakitjobs/j/B7576472BB/apply)

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