# Swedish Customer Support Advisor | Delivery Services

> speakit · Greece (Remote) · Full-time · Posted 2025-10-09

**Workplace:** remote

**Department:** Swedish

## Description

Are you fluent in **Swedish** and passionate about creating smooth customer experiences?

Join our client’s international team in Greece and support one of the **world’s top delivery platforms** - helping millions of users get their favorite meals, groceries, and essentials delivered with just a few taps!

You’ll be part of a fast-paced, customer-focused environment where your empathy, communication, and problem-solving skills will make a real difference. From assisting restaurant partners to ensuring timely deliveries for customers, you’ll be at the heart of every successful order - all while working remotely in Greece.

Daily responsibilities:

-   Handle inbound communication (calls, chats, and tickets) from restaurant partners and customers
-   Resolve issues related to orders, payments, deliveries, and platform use
-   Deliver empathetic and professional support across all service channels
-   Follow quality and response guidelines to ensure consistent service
-   Escalate complex cases when necessary and ensure proper follow-up
-   Support ad-hoc operational tasks as requested by the project

## Requirements

-   Fluency in Swedish (spoken and written)
-   Good command of English for internal communication
-   Previous customer service experience is a plus, but not required
-   Excellent communication and typing skills
-   Ability to multitask and navigate between digital platforms
-   Willingness to work in rotational shifts
-   Ability to relocate to Greece

## Benefits

-   Competitive gross monthly salary
-   14 salaries per year
-   Remote work anywhere in Greece
-   Relocation package offered for abroad candidates (flight tickets to Greece and 2 weeks of free accommodation)
-   Monthly performance bonuses
-   Full healthcare package
-   Paid training and career development opportunities
-   Work in a multicultural environment
-   Long-term career opportunities with a global brand

## Apply

[Apply at speakit](https://apply.workable.com/speakitjobs/j/B82BF012F3/apply)

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