# Dutch After Sales Consultant

> speakit · Athens, Greece (Remote) · Full-time · Posted 2023-05-22

**Workplace:** remote

**Department:** Dutch

## Description

Are you a fluent **Dutch** speaker? Do the next step and kick-start your career dynamically!

We are looking for **Dutch After Sales Consultants to work in Greece** (remotely all over Greece) for the world’s largest multinational technology company that designs, manufactures, and markets smartphones, tablets, personal computers (PCs), software (iOS and MacOS) portable and wearable devices!

Join a dynamic & multicultural team and let your new journey begin in Greece!

Responsibilities:

-   Act as the first point of contact for all the Dutch-speaking customers
-   Identify and assess customers’ needs to achieve satisfaction
-   Provide iOS software troubleshooting for mobile devices (mobile phones, tablets & more)
-   Assist customers to manage/secure their account - ID & passwords
-   Resolve customers’ online store post-sales requests
-   Deliver high-quality support and handle customer complaints, provide appropriate solutions
-   Manage large amounts of incoming calls
-   Build sustainable relationships and trust with customer accounts

## Requirements

-   Native-level or near-native level in Dutch
-   B2 level in English
-   Tech savvy, curious and problem-solving acumen
-   Familiar with iOS and/or MacOS, or comparable technology, is preferred
-   Able to identify technical issues and suggest immediate solutions to clients
-   Excellent communication and problem-solving skills
-   High School Diploma holder
-   Flexible to work night shifts/ weekend shifts (if applicable)
-   Prior customer support experience would be an advantage

## Benefits

-   Competitive salary (1300€ gross / 14 salaries per year)
-   Performance-based bonus up to 250€
-   Relocation package in case you reside outside of Greece _(flight ticket to Greece, cab fare from airport to your hotel, 4-week hotel accommodation, assistance finding an apartment, real estate fees covered by our company)_
-   First-class ongoing training and career development opportunities
-   Work from home policy - All over Greece
-   You will join a multinational leader
-   Multicultural and modern working environment
-   Free Greek language lessons
-   Onsite canteen and casual dress code
-   Fun interactive activities organized within the team

**Relocation Bonus:**

-   after 3 months: 300Eu
-   after 6 months: 750Eu
-   after 12 months: 1000 Eu

## Apply

[Apply at speakit](https://apply.workable.com/speakitjobs/j/EC50CB44F4/apply)

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