# Receptionist/Front Desk

> SSC HR Solutions · 6th of October City, Egypt · Full-time · Posted 2025-09-10

**Workplace:** on_site

**Department:** Human Resources

## Description

-   Greet and welcome clients, visitors, and guests in a professional and friendly manner.
-   Manage incoming calls, emails, and inquiries; direct them to appropriate departments or personnel.
-   Assist with preparing reports, presentations, and correspondence.
-   Support office operations, including supply management, vendor coordination, and facility requests.
-   Serve as the first point of contact for client queries and ensure timely responses.
-   Coordinate with internal teams (Property Management, Sales, Legal, and CRM) to address client needs efficiently.
-   Track, log, and follow up on client service requests to ensure resolution.
-   Assist in handling complaints and escalations professionally, ensuring client satisfaction

**Key Relationships:**

-   Work with **Property Management** to communicate client requests, maintenance issues and property updates.
-   Coordinate client appointments and documentation with the **Sales Team**.
-   Coordinate with **Legal Team** to facilitate document signing, filing, and client communication on legal matters.
-   Work with **CRM Team** to ensure client data accuracy, service updates, and feedback loops.
-   Communication **within the department/intradepartmental:**

-   Provide factual info. within the department or to others/ Predefined tasks.
-   Technical knowledge used to cause action or acceptance/ rational arguments with others/ Negotiate with others.
-   Coaching, motivating, and directing others to meet objectives.

-   Influence and build relationships. Mark the checkbox(es) based on the nature of communication.
-   Provide factual info within the department or to others/ Predefined tasks.
-   Technical knowledge used to cause action or acceptance/ rational arguments with others/ Negotiate with others.

## Requirements

**Qualifications:**

Bachelor’s degree in business administration, Hospitality, or related field preferred.

**Work Experience:**

-   1 year of experience in a reception, front office, or administrative role is preferred.
-   Experience in real estate, property management, or customer service is an advantage.
-   **Effective Communication**: Strong interpersonal and communication skills (verbal and written).
-   **Professional appearance and demeanor** with excellent customer service orientation**.**
-   **Multitasking and organizational skills** with strong attention to detail.
-   **Ability to handle confidential information** with discretion**.**
-   **Problem-solving skills** and proactive approach to tasks.
-   **Team player** with the ability to work independently when required.
-   **Specific Knowledge Required: (Strong/ Basic knowledge)**
-   Proficiency in English (written and spoken) is a must.
-   Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) and CRM systems

## Apply

[Apply at SSC HR Solutions](https://apply.workable.com/ssc-hr/j/253AC72212/apply)

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