# IAM Professional Services

> SSC HR Solutions · Riyadh, Saudi Arabia · — · Posted 2026-02-06

**Workplace:** on_site

**Department:** Information Technology

## Description

**About the Role**

We’re looking for an IAM Operations Engineer with 3–5 years of experience to support and run SailPoint-based identity services in a production environment. This role is hands-on and operational, focused on keeping IAM services stable, secure, and running smoothly while continuously improving processes and automation.

**Key Responsibilities**

-   Support day-to-day operations of SailPoint IdentityIQ and/or IdentityNow
-   Handle identity lifecycle events (joiners, movers, leavers)
-   Monitor provisioning jobs, connectors, and integrations
-   Troubleshoot access issues, failed provisioning, and SailPoint errors
-   Support access requests, approvals, and certifications
-   Work with application teams to onboard and maintain integrations
-   Assist with SailPoint upgrades, patches, and changes
-   Maintain runbooks, SOPs, and operational documentation
-   Support audits and compliance activities when needed
-   Look for opportunities to improve automation and operational efficiency

## Requirements

**Required Skills & Qualifications**

-   3–5 years of experience in IAM or security operations
-   Hands-on experience with SailPoint (IdentityIQ or IdentityNow)
-   Solid understanding of identity lifecycle management
-   Experience with access provisioning and governance processes
-   Familiarity with Active Directory, Azure AD, and cloud apps
-   Comfortable working with ITSM tools (ServiceNow or similar)
-   Strong troubleshooting and problem-solving skills

**Preferred Qualifications**

-   Basic scripting or automation (PowerShell, Java, REST APIs)
-   Experience in managed services or production IAM environments
-   Exposure to audits or compliance frameworks

SailPoint certification or formal training

## Apply

[Apply at SSC HR Solutions](https://apply.workable.com/ssc-hr/j/DA2C59DBDE/apply)

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