# Senior Sales Account Manager (ICT Solutions)

> SSC HR Solutions · Cairo, Egypt · — · Posted 2026-09-06

**Workplace:** on_site

**Department:** Business Development Management

## Description

**Key Responsibilities:**

**1.Key Account Management & Customer Relations:**

· Manage and maintain relationships with assigned customers and key stakeholders to maximize account growth and customer retention.

· Build and maintain executive-level relationships with customer decision-makers, stakeholders and business partners.

· Act as the senior commercial focal point for assigned strategic customers, ensuring high levels of customer satisfaction and service excellence.

**2.Sales & Business Development:**

· Identify, develop, lead and successfully close complex ICT sales opportunities across assigned strategic accounts.

· Drive revenue growth through account expansion, cross-selling, upselling and development of new business opportunities.

· Own assigned revenue, gross profit, order intake and sales pipeline targets while ensuring achievement of departmental objectives.

· Develop customer acquisition and account growth strategies aligned with sector objectives.

**3.Proposal & Opportunity Management:**

· Lead the preparation of complex technical and commercial proposals, quotations, RFQs, RFPs and tenders.

· Coordinate technical, commercial, legal, financial and contractual requirements with internal stakeholders to ensure competitive customer solutions.

· Lead commercial negotiations, pricing discussions and contract reviews while protecting company profitability.

**4.Market Intelligence & Business Insights:**

· Lead customer presentations, executive meetings, workshops and commercial discussions with senior customer representatives.

· Maintain regular engagement with customers to identify emerging business requirements and future investment opportunities.

· Resolve complex customer issues by coordinating with relevant internal stakeholders.

**5\. Coaching & Knowledge Sharing:**

· Provide technical and commercial guidance to Junior sales team during proposal preparation and customer engagements.

· Share best practices related to account management, negotiations and opportunity management across the sales team.

· Support onboarding and development of new Sales team

· Assist the Sector Sales Manager in developing sales capabilities and improving overall team effectiveness.

**6\. Sales Performance & Reporting**

· Develop accurate sales forecasts, opportunity pipelines and revenue projections for assigned strategic accounts.

· Maintain accurate records, customer account plans, opportunity status and sales activities.

· Prepare executive reports on account performance, pipeline status, revenue forecasts and business opportunities.

## Requirements

**R**_**eq**_**uired Skills & Qualifications:**

\- Bachelor’s degree in Engineering, Information Technology, or Business Administration.

\- 7–9 years of relevant ICT sales experience or related field experience is a must , relevant to our industry in data center , security light current hardware experience

\- Strong customer relationship management and opportunity development skills.

\- Excellent communication, presentation, and negotiation abilities.

· Solid experience in ICT solution sales and account management.

## Apply

[Apply at SSC HR Solutions](https://apply.workable.com/ssc-hr/j/DD64913759/apply)

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