# IT Network Engineer

> CallTek · Cebu City, Philippines · Full-time · Posted 2026-05-18

**Workplace:** on_site

## Description

-   Perform installation, configuration, and maintenance of network equipment.
-   Carry out network design and implementation.
-   Monitor network performance.
-   Do maintenance and updates/upgrades on network equipment.
-   Troubleshoot Network Infrastructure issues.
-   Provide technical support to end users, resolving hardware and software issues efficiently.
-   Diagnose problems, implement solutions, and escalate as necessary.
-   Maintain documentation of common problems and solutions.
-   Maintain service level agreements (SLA).
-   Handle routine system maintenance (network/software/PBX)
-   Participate in backup testing, business continuity, and recovery drills.
-   Monitor, analyze, and diagnose various network equipment through monitoring and management tools.
-   Log ticket issues and document relevant information to come up with a resolution.
-   Work with Security and Compliance to ensure IT infrastructure compliance with organizational policies, procedures, and industry standards.
-   Collaborate with other teams – Corporate Connectivity, Managed Services, Engineering, Security, and Compliance.
-   Help identify opportunities for process improvement, recommendations, upgrades, or new technologies.
-   Able to stay current with industry trends and best practices to enhance operational efficiency.

## Requirements

-   IT / Computer Science-related degree or certification.
-   Hardware: Knowledge of servers, workstations, storage systems, and peripheral devices.
-   Proficient in configuring, deploying, and maintaining core network infrastructure, routers, switches, VPN, VLAN, and dynamic routing protocols.
-   Preferably with a background in virtualization: Experience with VMware, Hyper-V, or similar platforms.
-   Knowledge in Mikrotik, Tailscale and Netskope is a plus.
-   Monitoring and management tools (e.g., Zabbix/Nagios).
-   Preferred experience with diverse IT ticketing platforms (JIRA, ServiceNow, etc.)
-   Preferred background in backup and recovery solutions.
-   Active Directory and identity management.
-   Preferred background with PBX systems (Mitel, Switchvox, Asterisk)

## Apply

[Apply at CallTek](https://apply.workable.com/staff4me/j/7E2BD73B1E/apply)

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