# Virtual Medical Assistant - Primary Care Experience Preferred

> Staffing for Doctors · Philippines (Remote) · — · Posted 2026-08-04

**Workplace:** remote

## Description

### About the Role

We're seeking a reliable, patient-focused **Virtual Medical Assistant** to manage front desk operations for a busy, patient-centered primary care practice. This practice takes a whole-person approach to care — meaning patients often need extra time, clear communication, and a front desk experience that feels as attentive as the care itself.

This is a high-volume role: you'll be the first voice patients hear, managing calls, scheduling, and administrative workflows that keep the practice running smoothly. Clear, professional spoken English and a calm, organized phone presence are essential.

### Core Responsibilities

-   Manage high-volume inbound/outbound patient calls; schedule, reschedule, and confirm appointments
-   Manage provider calendars, send reminders/confirmations, and handle cancellations
-   Update patient demographics and maintain accurate, compliant records in the EHR
-   Document call notes and patient interactions
-   Support intake, onboarding, and general front desk administrative tasks

## Requirements

### Required Qualifications

-   **2+ years supporting a U.S.-based medical practice** (Medical Receptionist, Front Desk Coordinator, or Virtual Medical Assistant)
-   **Prior experience in a primary care setting is strongly preferred** — primary care front desk work involves a different pace, patient mix, and coordination style than specialty practices, and this distinction matters for this role
-   Very clear, professional spoken English with strong phone presence
-   Strong multitasking and organizational skills; calm and steady under high call volume

### Preferred Qualifications

-   Experience with **Elation EHR** and/or **Athena Health**
-   Familiarity with outpatient clinic workflows and scheduling systems
-   Basic medical terminology knowledge

## Benefits

### Why This Role

You'll support a practice built around really listening to patients — where the front desk experience is part of what makes people feel cared for, not just processed. It's fast-paced, high-volume work with real meaning behind it.

## Apply

[Apply at Staffing for Doctors](https://apply.workable.com/staffing-for-doctors/j/0EAE4C4285/apply)

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