# Bilingual Virtual Medical Scheduler / Medical Records Coordinator

> Staffing for Doctors · Colombia (Remote) · — · Posted 2026-07-10

**Workplace:** remote

## Description

We are seeking a highly organized, detail-oriented, and patient-focused **Virtual Medical Scheduler / Medical Records Coordinator** to support a busy orthopedic practice. This hybrid administrative role requires an individual who excels at managing high-volume patient scheduling while flawlessly coordinating incoming and outgoing medical records.  
  
Because this position serves as a critical point of contact for our patient base, candidates must possess **excellent English communication skills with little to no noticeable accent, alongside fluent Spanish language skills.** You will be responsible for creating an in-office experience from a remote environment, building rapport, and supporting our providers with ironclad administrative accuracy.

**Primary Responsibilities:  
**

**Strategic Appointment Scheduling (Primary Focus)**

-   **Patient Intake Coordination:** Schedule new patient orthopedic consultations, follow-ups, and post-operative appointments accurately within the EMR.
-   **Calendar Management:** Proactively coordinate and manage complex provider calendars to maximize scheduling efficiency and eliminate clinical gaps.
-   **Patient Outreach:** Handle systematic outbound calls for appointment confirmations, reminders, and scheduling adjustments due to provider availability.

**Medical Records Management & Compliance**

-   **Chart Processing:** Systematically process, sort, and organize high-volume incoming and outgoing medical records, reports, and imaging.
-   **Document Auditing:** Request missing clinical documentation from external facilities and cleanly upload records into **DrChrono** to ensure provider charts are complete prior to patient visits.
-   **Information Transfers:** Securely coordinate the transfer of records between external providers, surgical facilities, and patients while maintaining strict **HIPAA compliance**.

**Bilingual Patient Communication & Support**

-   **Inbound/Outbound Queues:** Answer phone calls professionally, assisting both English and Spanish-speaking patients with scheduling questions and records requests.
-   **Demographic Integrity:** Update patient profiles, cross-verify baseline insurance details, and accurately document every interaction within the EMR notes.
-   **Workflow Support:** Assist on-site clinic staff with daily administrative tasks, ensuring a seamless data bridge between remote operations and the physical office.

## Requirements

-   **Proven Experience:** Minimum 2+ years of experience as a Medical Scheduler, Records Coordinator, or Medical Administrative Assistant within a U.S.-based practice.
-   **Linguistic Fluency:** Must be fully bilingual in **English and Spanish**. English speech must feature clear pronunciation and little to no noticeable accent.
-   **Administrative Mastery:** Demonstrated experience managing digital medical charts, release-of-information (ROI) protocols, and high-volume scheduling matrices.
-   **Execution & Detail:** Exceptional multitasking abilities with a naturally high attention to detail—errors in orthopedic records or appointment types directly impact care timelines.
-   **Remote Ecosystem:** A secure, private, HIPAA-compliant home office setting equipped with a reliable high-speed internet connection and a clear headset.

## Apply

[Apply at Staffing for Doctors](https://apply.workable.com/staffing-for-doctors/j/0FE3578C3B/apply)

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