# Bilingual Front Desk/ Insurance Specialist - Cardiology

> Staffing for Doctors · Nicaragua (Remote) · Full-time · Posted 2026-09-04

**Workplace:** remote

**Department:** Medical Receptionists

## Description

We are seeking a compassionate, fluent bilingual Virtual Medical Assistant to support our client's Cardiology practice. The ideal candidate has direct hands-on experience using eClinicalWorks (eCW) in a U.S. healthcare setting, managing high-volume incoming patient calls, communicating diagnostic results via TigerConnect, and verifying insurance eligibility with absolute professionalism and patience.

**Key Responsibilities**

-   Handle high-volume inbound patient phone calls via eCW VoIP, assessing patient needs and directing calls accurately.
-   Check patient insurance eligibility to confirm coverage before scheduling.
-   Process and coordinate urgent/stat patient appointments swiftly.
-   Communicate test results and stat diagnostic reports directly to patients using **TigerConnect**.
-   Deliver empathetic, highly professional patient support, upholding strict standards of patience, respect, and clinical etiquette.

## Requirements

**EHR Proficiency:** Required active experience with **eClinicalWorks (eCW)**. Experience with Studycast is a plus, but not required.

**Communication Tools:** Hands-on experience using **TigerConnect** for patient/clinical communication.

**Specialty Background:** Prior administrative or medical assistant experience within a **Cardiology** practice.

**Soft Skills:** High level of emotional intelligence, empathy, and a gentle phone demeanor suitable for cardiac patients. Zero tolerance for unprofessionalism or impatience.

**Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour depending on skillset and experience. The schedule is Monday through Friday, 8 am - 5 pm Eastern Standard Time.**

## Apply

[Apply at Staffing for Doctors](https://apply.workable.com/staffing-for-doctors/j/1542033F2D/apply)

---
Powered by [Workable](https://www.workable.com)