# Medical Office Manager - Primary Care Practice

> Staffing for Doctors · Philippines (Remote) · Full-time · Posted 2026-09-25

**Workplace:** remote

**Department:** Medical Admins

## Description

We are seeking an experienced Medical Office Manager to support our client's Direct Primary Care practice. The ideal candidate brings prior hands-on experience in U.S. clinical administration, prior authorizations, and practice workflow design, with the leadership capability to establish back-office processes and communicate seamlessly with elderly patients.

### **Key Responsibilities**

-   **Process Design & Workflow Optimization:** Map out, establish, and document end-to-end back-office systems and standard operating procedures (SOPs).
-   **EMR & Platform Integration:** Configure and manage workflows across **Elation**, **Spruce**, and **Hint**—including determining proper form routing, patient intake procedures, and electronic signatures across platforms.
-   **Prior Authorizations & Insurance Verification:** Handle end-to-end prior authorization submissions, appeals, and coverage verifications efficiently.
-   **Patient & Clinical Support:** Manage patient communications with extreme patience and clarity, assist with intake forms, schedule appointments, handle medical records, referrals, and coordinate incoming/outgoing faxes.
-   **Performance & Operations Management:** Set up operational KPIs, manage back-office organization, and streamline daily tasks as the practice grows.

## Requirements

Extensive experience in U.S. clinical/medical administrative management.

Proven track record in prior authorization processing and medical records management.

Strong background in building operational processes, SOPs, and tracking metrics/KPIs.

**Exceptional Verbal Communication:** Exceptionally clear spoken English to communicate effectively and patiently with an elderly patient demographic.

**Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour, depending on skill set and experience. The schedule is Monday through Friday, 8 am to 5 pm PST.**

## Apply

[Apply at Staffing for Doctors](https://apply.workable.com/staffing-for-doctors/j/46E76C205D/apply)

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