# Medical Admin/Patient Coordinator (Weight Management Practice)

> Staffing for Doctors · Philippines (Remote) · — · Posted 2026-08-14

**Workplace:** remote

## Description

We are seeking an experienced, personable, and dependable **Virtual Medical Administrative Assistant / Patient Coordinator** to support a fast-paced Primary Care and Weight Management practice.

This position focuses heavily on patient phone interaction, calendar management, and handling prior authorization workflows. We are looking for a dedicated healthcare administrative partner with a strong work ethic and excellent communication skills who wants to become a key, long-term member of our practice team.  
  
**Schedule & Daily Focus**

-   **Schedule:** Full-Time, 40 hours per week | Monday – Friday, 8:00 AM – 5:00 PM CST (US Central Standard Time)

**VA's Top 3 Daily Tasks**

1.  **Patient Phone Operations:** Handling inbound and outbound calls with a friendly, professional tone; documenting communications accurately in eClinicalWorks.
2.  **Scheduling & Calendar Management:** Booking, confirming, and rescheduling appointments for new and returning patients to optimize provider calendars.
3.  **Prior Authorization Management:** Gathering medical documentation, submitting prior auth requests for medications and services, and tracking statuses with insurance payers.

**Core Responsibilities**

-   **Patient Communication:** Serve as the primary phone contact for the practice; answer non-clinical patient inquiries, conduct follow-up calls, and route clinical questions appropriately.
-   **Scheduling & Retention:** Manage provider calendars, follow up with patients due for routine care or weight management check-ins, and minimize schedule gaps.
-   **Prior Authorizations:** Prepare, submit, and track prior authorization requests for medications, imaging, and procedures; follow up with insurance carriers to prevent delays in patient care.
-   **Administrative Practice Support:** Update patient demographics and insurance details in eClinicalWorks, manage patient portal messages, and complete daily administrative tasks.

## Requirements

**Required Qualifications**

-   **U.S. Medical Practice Experience:** Minimum 2+ years supporting a U.S.-based medical office (as a Receptionist, Scheduler, Patient Coordinator, or Medical Admin).
-   **Phone & Scheduling Proficiency:** Proven experience handling high-volume inbound/outbound patient calls and managing complex scheduling systems.
-   **Prior Authorization Experience:** Demonstrated experience submitting, tracking, and following up on insurance prior authorization requests.
-   **Communication Skills:** Excellent spoken and written English with a warm, personable, and clear phone voice.
-   **Work Ethic & Autonomy:** Strong organizational skills, attention to detail, and the ability to work independently in a remote setting with a long-term commitment.
-   **Remote Workspace Setup:** A quiet, HIPAA-compliant home office with a reliable computer setup, high-speed internet, and a clear headset.

  
**Preferred Qualifications**

-   **Specialty Experience:** Background in **Primary Care, Weight Management / Weight Loss, Obesity Medicine, or Internal Medicine**.
-   **EMR Experience:** Direct, hands-on experience using **eClinicalWorks (eCW)**.
-   **Medication Prior Authorizations:** Specific experience managing prior authorizations for weight management or chronic disease medications.
-   **Phone System & Billing:** Experience with **Comm IT** phone systems, insurance verifications, or basic medical billing/RCM workflows.

## Apply

[Apply at Staffing for Doctors](https://apply.workable.com/staffing-for-doctors/j/47482F4464/apply)

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