# Medical Receptionist & Practice Admin - Athena Experience Required

> Staffing for Doctors · Philippines (Remote) · — · Posted 2026-10-16

**Workplace:** remote

## Description

We are seeking an exceptionally experienced, autonomous **Virtual Medical Receptionist & Practice Administrative Specialist** to take full ownership of administrative and front-office operations for a solo cash-pay healthcare practice in Texas specializing in **Women’s Health**.

In this high-impact position, you will step in as the primary operational backbone for a solo physician—managing high-volume **Athena EHR** portal communications, capturing patient payments and cards-on-file, uploading lab results, processing referrals and prior authorizations, and resolving outstanding billing balances.

The ideal candidate is **expert-level in Athena EHR**, possesses a deep background in women's health, and operates with complete independence so the provider can focus entirely on clinical care.  

**Working Environment & Core Schedule**

-   **Role Title:** Virtual Medical Receptionist & Practice Administrative Specialist
-   **Practice Type:** Solo Cash-Pay Women’s Health Practice (Texas)
-   **Status:** Full-Time (40 Hours / Week)
-   **Schedule:** Monday – Friday, 8:00 AM – 5:00 PM CST (Central Standard Time)
-   **Core EHR:** **Athenahealth (Athena EHR)** _(Expert level - Non-negotiable)_
-   **Practice Focus:** Cash-pay payments/collections, women's health clinical support, patient portal triage  
    

**Top 3 Daily Tasks**

1.  **Patient Portal & Email Communication Management:** Manage and respond to high-volume patient portal messages, emails, and routine administrative requests with warm, empathetic, and clear English communication.
2.  **Athena Charting & Clinical Admin Work:** Triage incoming diagnostic/lab results, upload reports into patient charts, process prior authorizations and outbound referrals, and maintain pristine Athena EHR records.
3.  **Payments, Billing & Collections:** Manage cash-pay checkout procedures, capture and store cards-on-file, post payments, and follow up proactively on outstanding balances and account receivables.  
    

**Core Responsibilities**

-   **Athena EHR Management:** Manage patient check-ins, chart updates, task queues, and clinical document uploads independently with minimal supervision.
-   **Cash-Pay Financial Management:** Process patient payments, manage card-on-file billing systems, send balance statements, and collect outstanding accounts receivable.
-   **Clinical Administrative Support:** Prepare and track insurance prior authorizations, coordinate outbound specialty referrals with clinical documentation, and upload incoming lab results into correct patient charts.
-   **Patient Communication:** Serve as the practice’s primary administrative contact—handling patient inquiries, scheduling, and billing questions via Athena portal and email with strict HIPAA compliance.
-   **Executive Practice Support:** Provide flexible, high-level administrative and executive support to assist the solo provider in streamlining practice operations.

## Requirements

-   **Athena EHR Expertise (Non-Negotiable):** Expert-level, hands-on experience in **Athenahealth / Athena EHR** capable of stepping in on Day 1 with zero system training required.
-   **Women’s Health Experience:** Direct prior background supporting a U.S. Women’s Health, OB/GYN, or specialized female integrative health clinic.
-   **Cash-Pay & Billing Competency:** Strong experience with patient payment collection, credit card processing systems, card-on-file management, and balance collections.
-   **Prior Auths & Referrals:** Hands-on experience submitting prior authorizations and managing outbound medical referrals.
-   **English Fluency:** Superior written and spoken English communication skills.
-   **Independent Ownership:** Self-directed mindset with the confidence to manage daily administrative workflows for a solo practitioner independently.
-   **Remote Workspace:** Dedicated, quiet, HIPAA-compliant home office equipped with a high-performance computer (PC/Mac), high-speed internet, backup power/internet solutions, and a headset.

**Ideal Candidate Profile**

You are an elite Athena EHR power-user who knows the ins and outs of women’s health administration. You take complete ownership of patient communication and billing collections, lifting the entire administrative weight off a solo physician's shoulders from day one.

## Apply

[Apply at Staffing for Doctors](https://apply.workable.com/staffing-for-doctors/j/5F7C821084/apply)

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