# Virtual Dental Front Office Receptionist Bilingual

> Staffing for Doctors · Nicaragua (Remote) · — · Posted 2026-08-03

**Workplace:** remote

## Description

We are seeking an experienced **Virtual Dental Front Office Receptionist / Patient Care Coordinator** to join a busy, patient-focused dental practice. This is an excellent opportunity for someone with strong U.S. dental front office experience who enjoys providing exceptional customer service, coordinating patient care, and supporting a fast-paced, multi-provider practice.

The ideal candidate is bilingual (English/Spanish), highly organized, detail-oriented, and experienced with dental scheduling, insurance verification, and patient communication.  
  
**What We're Looking For**

We're looking for a dependable, patient-focused professional who enjoys helping patients, thrives in a collaborative environment, and takes pride in delivering outstanding service. If you have a strong dental front office background and enjoy working in a fast-paced virtual setting, we'd love to hear from you.

### **Key Responsibilities**

-   Manage recall lists and proactively schedule patients for preventive and follow-up appointments.
-   Schedule, reschedule, and confirm patient appointments.
-   Answer inbound calls and assist with AI receptionist overflow.
-   Coordinate patient care and provide exceptional customer service.
-   Perform dental insurance verification and eligibility checks as needed.
-   Follow up with patients regarding recommended treatment plans after exams.
-   Contact and reschedule no-show or missed appointments.
-   Maintain accurate patient records within the practice management system.
-   Support additional front office administrative tasks as assigned.
-   Collaborate with multiple providers to ensure efficient scheduling and patient flow.

## Requirements

### **Required**

-   **3–4 years of recent experience** working in the front office of a **U.S. dental practice**.
-   Bilingual **English and Spanish** (spoken and written).
-   Experience with:

-   Patient scheduling
-   Recall management
-   Dental insurance verification
-   Treatment follow-up
-   No-show management
-   General patient coordination

-   Ability to multitask in a fast-paced environment.
-   Excellent verbal and written communication skills.
-   Strong customer service and organizational skills.
-   Comfortable learning new processes and taking on additional responsibilities.

### **Preferred**

-   Experience using **EagleSoft EMR**.
-   Experience using the **Weave** phone system.
-   Experience supporting a multi-provider dental practice.

### **Remote Work Requirements**

-   Dedicated, quiet home office suitable for HIPAA-compliant work.
-   Reliable high-speed internet connection.
-   Computer capable of running multiple applications simultaneously.
-   Quality USB headset with microphone.
-   Backup power and/or internet solution preferred.

### **Training & Support**

-   Comprehensive training provided by the practice.
-   Direct supervision and ongoing support from the Practice Owner/Doctor.

## Benefits

**Please note that this is a full-time contractor position (40 hours per week) with a negotiable pay rate depending on skillset and experience. The schedule is Monday through Friday, from 10 AM to 7 PM PST.**

## Apply

[Apply at Staffing for Doctors](https://apply.workable.com/staffing-for-doctors/j/6439742896/apply)

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