# Virtual MedSpa Care Coordinator & Marketing Support Specialist

> Staffing for Doctors · Philippines (Remote) · — · Posted 2026-06-05

**Workplace:** remote

## Description

We are seeking a highly polished, energetic, and experienced **Virtual MedSpa Care Coordinator & Marketing Support Specialist** to manage the digital front-end of a premium medical spa. This is an elite, client-facing role that requires a rare combination of clinical administration, high-touch sales conversion, and social media marketing savvy.  
  
You will serve as the primary brand ambassador for our practice, handling luxury customer service, multi-provider scheduling, and digital marketing lead pipelines. Because you will be consulting with clients regarding elective procedures, **prior hands-on medical spa or aesthetic clinic experience is an absolute, non-negotiable requirement.  
**  
You must bring an fluent, working knowledge of advanced wellness and cosmetic therapies—specifically GLP-1 medical weight loss protocols, neurotoxins, and premium skin rejuvenation treatments—allowing you to confidently close leads and handle high-tier billing workflows independently.  
  
**Core Responsibilities:  
  
Concierge Guest Services & Lead Conversion**

-   **Inbound/Outbound Phone Excellence:** Command the phone lines with a warm, sophisticated, and polished tone, delivering a luxury-hospitality guest experience on every call.
-   **Lead Pipeline Optimization:** Take ownership of our **Growth99 / GoHighLevel CRM** pipelines, rapidly following up on digital marketing leads to convert consultations into booked clinic appointments.
-   **Aesthetic Consultation Support:** Answer guest questions regarding pre- and post-care instructions, pricing, and treatment longevity for neurotoxins and dermal fillers.
-   **Dynamic Calendar Management:** Optimize appointment grids inside **Jane EHR** across multiple aesthetic injectors and medical providers, maximizing treatment room utilization.

  
**Social Media & Growth Marketing Augmentation**

-   **Marketing Support:** Collaborate directly with our internal team to augment current social media marketing efforts, helping to drive organic traffic and inbound direct messages (DMs).
-   **Community Engagement:** Assist in monitoring social media channels, responding promptly and professionally to comments, inquiries, and booking requests on Instagram and Facebook.

  
**Compounded Therapy Billing & Accounts Receivable**

-   **Recurring Invoicing:** Independently execute semi-monthly private-pay billing cycles on the 1st and 15th of every month within Jane EHR.
-   **Out-of-Pocket Ledger Management:** Send, track, and reconcile digital invoices for out-of-pocket compounded therapies (such as GLP-1 weight loss medications), ensuring swift payment collection.

## Requirements

-   **MedSpa Domain Expertise:** Minimum 1–2+ years of direct administrative or patient coordination experience inside a Medical Spa, Cosmetic Surgery, or Dermatology practice.

-   **Clinical Literacy:** Fluent, confident knowledge of **GLP-1 programs (Semaglutide/Tirzepatide)**, **neurotoxins (Botox, Dysport, Xeomin)**, and general aesthetic treatments.

-   **Software Fluency:** Direct, hands-on operational experience utilizing **Jane EHR** and aesthetic CRM platforms like **Growth99** or **GoHighLevel**.

-   **Linguistic Elegance:** Flawless verbal and written English skills with a professional, confident phone presence suited for a high-end luxury clientele.

## Apply

[Apply at Staffing for Doctors](https://apply.workable.com/staffing-for-doctors/j/6A210C694D/apply)

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