# Bilingual Personal Injury Case Manager - Virtual Assistant - ID48952353966 OR

> Staffing for Doctors · Nicaragua (Remote) · — · Posted 2026-10-01

**Workplace:** remote

## Description

### Position Overview

We are seeking an experienced **Personal Injury Case Manager** to support a California-based law firm. This is a hands-on case management role, not a general administrative assistant position. The ideal candidate will have **at least 2 years of direct Case Manager experience supporting a California personal injury law firm** and be comfortable managing cases from the medical and insurance coordination side through ongoing treatment.

The candidate should be highly organized, proactive, detail-oriented, and experienced in communicating with clients, medical providers, insurance companies, and other parties involved in personal injury claims.

### Key Responsibilities

-   Manage personal injury cases and coordinate case-related activities from intake through ongoing treatment.
-   Retrieve and organize medical records and documentation.
-   Open and manage insurance claims.
-   Coordinate medical treatment and appointments for personal injury clients.
-   Open and manage medical liens with healthcare providers.
-   Follow up with medical providers regarding treatment, records, bills, and documentation.
-   Handle and coordinate property damage claims.
-   Communicate with clients regarding treatment, appointments, claims, and case-related updates.
-   Communicate with insurance companies, medical providers, and other parties as needed.
-   Maintain accurate and up-to-date case documentation and records.
-   Track case progress, outstanding items, and required follow-ups.
-   Ensure timely follow-up on medical treatment, records, liens, and property damage matters.
-   Work independently and take ownership of assigned cases and tasks.

### Ideal Candidate

The ideal candidate is an experienced **Personal Injury Case Manager**, not an entry-level legal VA or general administrative assistant. They should already understand the day-to-day workflow of a PI case and be able to independently manage medical treatment coordination, records, claims, liens, and property damage while maintaining consistent communication with clients and providers.

### Client Tools / Systems

-   **Case Management:** Filevine preferred
-   **Other tools:** To be confirmed during the interview

### Top 3 Daily Tasks

1.  **Coordinate medical treatment** and follow up with providers and clients.
2.  **Open and manage medical liens** and related documentation.
3.  **Handle property damage and insurance claim matters** while tracking case progress.

## Requirements

### Required Qualifications

-   **Minimum 2 years of experience working specifically as a Personal Injury Case Manager.**
-   Minimum **2 years supporting a California-based personal injury law firm** in a similar Case Manager capacity.
-   Strong understanding of personal injury case management processes.
-   Hands-on experience with:

-   Medical records retrieval
-   Opening insurance claims
-   Medical treatment coordination
-   Medical liens
-   Property damage claims

-   Strong written and verbal English communication skills.
-   Highly organized with strong attention to detail.
-   Ability to manage multiple cases, deadlines, and follow-ups simultaneously.
-   Comfortable communicating directly with clients, medical providers, and insurance companies.
-   **Bilingual English/Spanish preferred**, but strong English-only candidates will also be considered.

### Preferred Qualifications

-   Experience using **Filevine**.
-   Previous experience managing California personal injury cases.
-   Experience coordinating treatment and medical providers for PI clients.
-   Familiarity with medical lien processes and property damage claims.
-   Experience working remotely with a U.S.-based law firm.

## Benefits

**Full-Time | 40 hours per week | Remote -** Monday–Friday, 8:00 AM–5:00 PM PST

The hourly rate will be determined based on the candidate’s **experience, background, and level of expertise**.

## Apply

[Apply at Staffing for Doctors](https://apply.workable.com/staffing-for-doctors/j/6FC826970E/apply)

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