# Bilingual Front Desk Specialist - Physical Therapy

> Staffing for Doctors · Nicaragua (Remote) · Full-time · Posted 2026-10-08

**Workplace:** remote

**Department:** Medical Receptionists

## Description

We are seeking an organized and adaptable Virtual Medical Scheduling Coordinator to support our client's high-volume Outpatient Medical practice. The ideal candidate possesses strong hands-on experience in U.S. healthcare scheduling and phone triage, with demonstrated proficiency in RingCentral, EHR management, and delivering high-quality patient support across administrative and telehealth workflows.

### **Key Responsibilities**

-   **Appointment Scheduling & Management (Primary):** Schedule, reschedule, cancel, and confirm patient appointments. Actively manage provider schedules, fill open slots, follow up with patients, and maintain meticulous notes within Conexem.
-   **Inbound & Outbound Call Handling:** Manage incoming and outgoing patient calls via RingCentral, take messages, route/transfer calls accurately, document communications, and escalate clinical inquiries following established protocols.
-   **Medical Reception & Administrative Support:** Assist with patient intake/demographics, EHR data entry, records management, referral handling, and telehealth support (patient prep, access guidance, and basic technical troubleshooting).

## Requirements

**Experience:** 2+ years of U.S. medical practice experience (scheduling, medical receptionist, or front-desk administrative roles).

**Phone System:** Hands-on experience using **RingCentral** for inbound/outbound call handling and transfers (must be verified during screening).

**EHR & Compliance:** Proven experience with EHR systems and working knowledge of HIPAA regulations. (Experience with **Conexem** is a strong plus).

**Communication & Work Ethic:** Excellent English verbal and written communication skills, a professional phone demeanor, high attention to detail, and comfort operating within a structured enterprise setting.

**Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour, depending on skill set and experience. The schedule is Monday through Friday, 8:00-5:00 pm PST.**

## Apply

[Apply at Staffing for Doctors](https://apply.workable.com/staffing-for-doctors/j/720142D17A/apply)

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