# Surgery Scheduling Coordinator (Orthopedic Surgery)

> Staffing for Doctors · Philippines (Remote) · — · Posted 2026-08-17

**Workplace:** remote

## Description

### **Position Overview**

We are seeking a clinically trained **RN or MD** to serve as a **Virtual Surgery Scheduling Coordinator** for a premier Utah-based Orthopedic Surgery practice specializing in Hip & Knee Joint Replacements.

This is a high-touch, front-facing role where your clinical background will be critical in answering complex patient inquiries regarding surgical procedures, recovery expectations, and pre-op protocols. You will manage end-to-end surgical scheduling, coordinate operating room (OR) availability, communicate with U.S. patients and hospitals, and maintain pristine tracking sheets in **Microsoft Excel** and **eClinicalWorks (eCW)**.

## Requirements

### **Core Responsibilities**

### **1\. Surgical Coordination & Scheduling**

-   **Surgical Booking:** Coordinate and schedule primary and revision hip and knee joint replacement surgeries across ambulatory surgical centers (ASCs) and partner hospitals in accordance with surgeon preferences and block time.
-   **Pre- & Post-Op Coordination:** Schedule required pre-operative clearance appointments, lab work, imaging (X-rays/MRIs), and post-operative follow-up visits.
-   **Surgical Documentation:** Compile, verify, and submit complete surgical packets—including clinical notes, insurance prior authorizations, history and physicals (H&Ps), and consent forms—to facility scheduling departments.

### **2\. Patient Communication & Clinical Triage (Inbound Phone Management)**

-   **First Point of Contact:** Answer incoming calls on the main line via **Sangoma**, serving as the professional, welcoming voice of the practice.
-   **Clinical Patient Inquiries:** Leverage your RN/MD background to address patient questions regarding hip and knee surgeries, pre-op instructions, recovery expectations, and surgical logistics with confidence and empathy.
-   **Clearance & Logistics Tracking:** Follow up directly with patients to ensure pre-op cardiac/medical clearances and pre-surgical lab work are completed on schedule prior to surgery dates.

### **3\. Practice Administration & Advanced Excel Tracking**

-   **Data Management & Excel Tracking:** Maintain, update, and manage detailed surgical logs, patient tracking sheets, and practice metrics using **Microsoft Excel**.
-   **EHR Management (eClinicalWorks):** Maintain accurate, real-time chart entries, scheduling updates, and patient communications within **eCW**.
-   **General Administrative Support:** Assist the core clinical team with incoming e-faxes, insurance verification coordination, physician schedule adjustments, and general practice communications.

### **Work Schedule & Operating Conditions**

-   **Employment Type:** Full-Time Virtual Assistant (40 hours/week)
-   **Shift Schedule:** Monday through Friday, 8:00 AM – 5:00 PM MST (Utah practice hours)
-   **Phone System:** Sangoma
-   **EMR Platform:** eClinicalWorks (eCW)

### **Required Qualifications**

-   **Clinical Education:** Registered Nurse (RN) or Medical Doctor (MD) background required.
-   **Surgical Coordination Experience:** Proven experience scheduling surgeries, preferably in Orthopedics (Joint Replacement / Hip & Knee focus preferred).
-   **Phone & Communication Excellence:** Flawless, clear, and professional spoken English with neutral pronunciation; extensive experience handling inbound U.S. patient phone calls.
-   **Technical Skills:** Strong proficiency in **Microsoft Excel** (data management, tracking, sorting, formulas) and hands-on experience with EMR systems (**eClinicalWorks** experience preferred).
-   **Remote Readiness:** Dedicated, quiet, HIPAA-compliant home office workspace with reliable high-speed internet and power backup systems.

## Apply

[Apply at Staffing for Doctors](https://apply.workable.com/staffing-for-doctors/j/769EB868D6/apply)

---
Powered by [Workable](https://www.workable.com)