# Bilingual Patient Care Coordinator & Medical Scribe

> Staffing for Doctors · Colombia (Remote) · — · Posted 2026-06-10

**Workplace:** remote

## Description

We are seeking an exceptionally sharp, eagle-eyed, and bilingual **Virtual Patient Care Coordinator & Medical Scribe** to support a prominent, fast-paced Orthopedic and Pain Management practice. This practice operates with a highly structured local team and serves a predominantly Spanish-speaking patient demographic.  
  
This role uniquely blends high-touch patient care coordination with meticulous administrative quality control. The client dictates his own clinical charts; therefore, we are **not** looking for a passive typist. We need a "frontline editor"—someone who is direct, structurally analytical, and intentionally hunts for medical errors, missing documentation, or inconsistencies in the doctor's self-dictated notes.  
  
When you are not auditing dictations, you will be actively on the phone, bridging the communication gap for Spanish-speaking patients, managing the schedule, and keeping the clinical workflow moving smoothly.  
**  
Core Responsibilities:  
  
Medical Scribe & Medical Quality Assurance (Primary Focus)**

-   **Meticulous Chart Auditing:** Review, edit, and actively scrub the client's self-dictated clinical reports and notes for terminology errors, missing body markers, anatomical discrepancies, or formatting issues.
-   **Clinical Accuracy Safeguarding:** Ensure all musculoskeletal treatment plans, injection notes, and surgical recommendations match the intended medical direction before final chart closure.
-   **EMR Record Maintenance:** Keep patient charts flawlessly organized and updated inside **DrChrono**, flagging missing clinical data or diagnostic lab results for the on-site team.

**Inbound & Outbound Patient Care Coordination**

-   **Active Phone Queue Support:** Answer live inbound calls and handle critical outbound patient phone queues professionally and efficiently.
-   **Bilingual Patient Advocacy:** Serve as the primary, high-comfort touchpoint for Spanish-speaking patients—clearly explaining scheduling details, post-op care timelines, and office workflows.
-   **Schedule Optimization:** Coordinate and book new patient consultations, specialized spinal/orthopedic follow-ups, and diagnostic testing slots to keep the practice's daily calendar perfectly maximized.

**Personal Injury & Specialty Case Support (Preferred)**

-   **Lien-Based Workflow Support:** Maintain precise data entry for Personal Injury (PI) and lien-based medical files, ensuring proper case tracking.
-   **Med-Legal Documentation Handling:** Assist the on-site team with organizing medical records required by case managers or legal affiliates when necessary.

## Requirements

**Required Qualifications (Non-Negotiable)**

-   **Specialty Medical Experience:** Minimum 2 years of dedicated administrative, scribe, or clinical experience specifically within **Orthopedics, Spine, Neurosurgery, Chiropractic, or Pain Management**.

-   **Bilingual Fluency:** Total verbal and written command of both **English and Spanish**. Must be entirely comfortable translating complex musculoskeletal concepts to patients.
-   **The "Editor" Mindset:** Proven experience reviewing, proofreading, or editing physician clinical documentation with a firm, assertive eye for catching human error.
-   **Technical Workspace:** Dedicated, highly secure home office setup compliant with HIPAA privacy protocols, equipped with high-speed internet and an automated time-tracking system.

**Strongly Preferred Experience**

-   Hands-on operational experience inside **DrChrono EMR**.
-   Prior background navigating Personal Injury (PI), med-legal liens, or Workers' Compensation patient pathways.
-   A deep, native familiarity with complex musculoskeletal and spinal anatomy terms.

## Apply

[Apply at Staffing for Doctors](https://apply.workable.com/staffing-for-doctors/j/79BF3CB954/apply)

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