# Bilingual Medical Receptionist

> Staffing for Doctors · El Salvador (Remote) · Full-time · Posted 2026-05-06

**Workplace:** remote

## Description

We are seeking a professional and detail-oriented **Medical Receptionist** to join our client's team. This role is responsible for handling inbound and outbound patient calls, scheduling appointments, verifying insurance coverage, and managing cancellations and reschedules. The ideal candidate will have strong customer service skills and experience working in a medical office environment, preferably with knowledge of Medicare and medical insurance processes.

**Key Responsibilities:**

-   Answer and manage inbound and outbound patient calls in a courteous and professional manner
-   Schedule, confirm, cancel, and reschedule patient appointments efficiently
-   Verify patient insurance eligibility and benefits, including Medicare plans
-   Maintain accurate patient records and appointment information
-   Communicate appointment details, office policies, and preparation instructions to patients
-   Coordinate with providers and staff to optimize scheduling and patient flow
-   Handle patient inquiries regarding appointments, insurance, and general office information
-   Ensure confidentiality and compliance with HIPAA regulations

## Requirements

-   **Minimum of 2 years of experience in a U.S.-based healthcare environment as a Medical Receptionist, Patient Coordinator, or similar patient-facing role**
-   Strong understanding of medical terminology, insurance verification, and eligibility processes
-   Excellent verbal communication skills with professional phone etiquette and a patient-focused approach
-   Highly organized with the ability to manage multiple tasks and prioritize effectively in a fast-paced environment
-   Proficient in scheduling software, electronic medical records (EMR/EHR) systems, and general computer applications
-   Ability to work both independently and collaboratively as part of a healthcare team

### Please note that this is a full-time contractor position (40 hours per week) with a pay rate of $7 per hour. The schedule is Monday through Friday, from 9 AM to 5 PM PST.

## Apply

[Apply at Staffing for Doctors](https://apply.workable.com/staffing-for-doctors/j/79D9B6CE40/apply)

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