# Virtual Medical Administrative Assistant - Podiatry Experience Preferred

> Staffing for Doctors · Philippines (Remote) · — · Posted 2026-07-08

**Workplace:** remote

## Description

We are seeking a sharp, resourceful, and highly organized **Virtual Medical Administrative Assistant** to join our growing podiatry scheduling team. In this role, you will act as a vital link between our clinic and our patients, ensuring the provider schedules remain optimized and patient access is seamless.  
  
The ideal candidate possesses direct experience working within a podiatry practice and holds a sophisticated understanding of medical health insurance. You must be completely confident navigating the nuances of **In-Network vs. Out-of-Network benefits**, ensuring that patients are accurately informed of their coverage before stepping foot into the clinic.  

**Core Responsibilities:  
  
Strategic Scheduling & Patient Coordination**

-   **Appointment Management:** Efficiently coordinate, book, and reschedule specialized podiatry appointments within the **ModMed (EMA)** platform.
-   **Appointment Confirmations:** Conduct systematic outbound outreach campaigns via phone and secure messaging to confirm upcoming appointments, reducing no-show rates.
-   **Lead Conversion:** Proactively call prospective patient leads who have inquired about clinic services, answering their baseline questions and successfully converting them into scheduled patients.  
    

**Insurance Verification & Benefit Allocation**

-   **Coverage Verification:** Perform detailed real-time eligibility checks using payer web portals or phone inquiries.
-   **Network Navigation:** Critically evaluate and document patient benefits, distinguishing clearly between **In-Network and Out-of-Network allowances, copays, deductibles, and coinsurance.**
-   **Financial Accountability:** Accurately update financial and insurance data fields within patient charts to eliminate downstream billing rejections.

**Administrative Support & Technology Workflow**

-   **Digital Communication:** Monitor and organize high-volume clinic correspondence via **Microsoft Outlook** and sync internally with the team using **Microsoft Teams**.
-   **Data Tracking:** Utilize **Excel / Google Sheets** and **Word / Google Docs** to track scheduling metrics, lead outcomes, or administrative documentation.
-   **Demographic Intake:** Maintain flawless accuracy when inputting personal data, physician referrals, and intake packets into patient accounts.

## Requirements

-   **Specialty Experience:** Minimum 1–2 years of medical administration experience **specifically within a Podiatry clinic** or a closely related surgical/orthopedic specialty.
-   **EMR Mastery:** Hands-on, proficient working experience utilizing **Modernizing Medicine (ModMed / EMA)**.
-   **Insurance Expertise:** Deep fundamental knowledge of health insurance workflows, specifically featuring a strong, verifiable comfort level with **In-Network and Out-of-Network benefit structures**.
-   **Technical Agility:** Advanced proficiency in Microsoft Office (Word, Excel, Outlook, Teams) or Google Workspace applications.
-   **Communication Excellence:** Outstanding verbal and written English communication skills, marked by a warm, authoritative, and professional phone presence.
-   **Remote Infrastructure:** A completely quiet, private workspace that aligns with HIPAA privacy guidelines, paired with a reliable high-speed internet connection and functional headset.

## Apply

[Apply at Staffing for Doctors](https://apply.workable.com/staffing-for-doctors/j/7CE2009D83/apply)

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