# Front Desk Receptionist - Sleep Medicine

> Staffing for Doctors · Colombia (Remote) · Full-time · Posted 2026-07-31

**Workplace:** remote

**Department:** Medical Admins

## Description

We are seeking a detail-oriented, patient-focused **Front Desk / Insurance Authorizations Specialist** to support our client's **Sleep Medicine** practice. The ideal candidate has at least two years of experience in sleep medicine or related specialties, with strong expertise in insurance authorizations and a proven ability to educate patients on treatment processes while managing high-volume calls with exceptional customer service.

**Key responsibilities:**

-   Obtain prior authorizations and verify patient eligibility using insurance payer portals and platforms.

-   Educate patients referred by physicians on the sleep apnea treatment process and answer care-related questions.

-   Manage high-volume inbound and outbound phone calls with excellent, professional customer service.

-   Assist with patient communications, administrative coordination, and patient recall campaigns as needed.

-   Coordinate seamlessly with the in-office team to ensure smooth patient handoffs for scheduling and follow-ups.

-   Utilize Restful EMR and Weave VoIP software to accurately document interactions and manage patient communications.

## Requirements

-   Minimum of 2 years of medical office experience in Sleep Medicine, Pulmonology, ENT, or Neurology.

-   Strong hands-on experience with insurance verifications, authorization processes, and insurance payer portals.

-   Confident managing high-volume inbound and outbound patient calls with clear, professional communication.

-   Ability to educate patients on clinical processes and set clear expectations after physician referrals.

-   Experience with **Restful EMR** and **Weave VoIP** platforms is strongly preferred.

**Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour depending on skill set and experience. The schedule is Monday through Friday, EST time zone.**

## Apply

[Apply at Staffing for Doctors](https://apply.workable.com/staffing-for-doctors/j/B3CCA9838D/apply)

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