# Virtual Medical Receptionist - Med Spa

> Staffing for Doctors · Colombia (Remote) · Full-time · Posted 2026-05-12

**Workplace:** remote

## Description

We are seeking a polished, professional, and patient-focused **Virtual Medical Receptionist t**o support a growing a medical practice. This role is ideal for someone who thrives in a patient-centered environment and is passionate about delivering an exceptional customer experience through warm, professional, and detail-oriented communication.

The primary focus of this position is managing patient communication, appointment scheduling, reappointments, and patient intake coordination while maintaining a high-touch, hospitality-driven approach. Experience in concierge medicine, wellness clinics, cosmetic practices, or Med Spa-style environments **is a must.**

### **Responsibilities:**

-   Manage inbound and outbound patient communication with a professional, warm, and patient-focused approach while delivering exceptional customer service
-   Schedule appointments, follow-ups, reappointments, and manage provider calendars efficiently
-   Send appointment confirmations, reminders, and handle cancellations or rescheduling requests
-   Support patient intake and onboarding processes, including updating patient records and documentation
-   Maintain organized patient files, communication logs, and administrative workflows
-   Provide exceptional customer service while ensuring accurate and timely coordination of patient needs

## Requirements

-   Minimum of 2+ years of experience supporting a U.S.-based medical practice in medspa, dermoatology or similar
-   Experience handling high-volume inbound and outbound patient calls
-   Excellent customer service and patient communication skills
-   Strong organizational, multitasking, and time-management skills
-   Comfortable working independently in a remote environment

### Please note that this is a full-time contractor position (40 hours per week) with a pay rate of $7 per hour depending on skillset and experience. The schedule is Monday through Friday, from 8 AM to 5 PM PST.

## Apply

[Apply at Staffing for Doctors](https://apply.workable.com/staffing-for-doctors/j/BE09238020/apply)

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