# Bilingual Front Desk Medical Assistant - ECW experience required

> Staffing for Doctors · Nicaragua (Remote) · Full-time · Posted 2026-10-25

**Workplace:** remote

**Department:** Medical Receptionists

## Description

We are seeking an articulate and experienced Front Desk Medical Virtual Assistant to support our client's Primary Care practice across multiple clinic locations. The ideal candidate has prior hands-on experience using eClinicalWorks (eCW) in a U.S. healthcare setting and is highly capable in managing patient scheduling, conducting insurance verifications, and applying basic CPT knowledge with clear enunciation for an older Medicare patient population.

### **Key Responsibilities:**

-   **Patient Call Management:** Manage inbound and outbound patient calls efficiently via Intermedia Unite / UNITE VoIP with patience, warmth, and high voice clarity.
-   **Scheduling & Intake:** Handle appointment scheduling, cancellations, and appointment coordination directly within **eClinicalWorks (eCW)**, actively encouraging walk-in patients to schedule in advance.
-   **Pre-Registration & Verification:** Assist with patient pre-registration and perform thorough Verification of Benefits (VOB) prior to visits for Medicare, Medicare Advantage, and commercial plans.
-   **Multi-Location Support:** Support multiple clinic locations while maintaining excellent patient communication, answering inquiries, and handling follow-ups.
-   **Clinical Administrative Support:** Leverage clinical familiarity (including standard primary care CPT codes and visit types) to ensure accurate scheduling and intake routing. No medical billing duties required.
-   **Clinic Coverage:** Provide reliable, uninterrupted coverage during all operating hours of the practice.

## Requirements

**EMR Expertise:** Minimum **2+ years of mandatory hands-on experience using eClinicalWorks (eCW)** in an active U.S. clinical environment.

**Healthcare VA Background:** At least 2–3 years of experience working remotely as a Medical Virtual Assistant for a U.S. outpatient clinic.

**Clinical Knowledge:** Practical familiarity with primary care procedures, standard CPT codes, and verification of benefits workflows.

**VoIP Software:** Experience using cloud VoIP platforms (familiarity with **Intermedia Unite / UNITE VoIP** is preferred).

**Schedule Commitment:** Full commitment to work all hours that the clinic is open without schedule conflicts, flexibility to work on weekends. 40 hours per week.

**Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour, depending on skill set and experience. The schedule is not set yet; the client needs the medical assistant to work all hours the clinic is open! Must be flexible to work on weekends.**

## Apply

[Apply at Staffing for Doctors](https://apply.workable.com/staffing-for-doctors/j/C081356275/apply)

---
Powered by [Workable](https://www.workable.com)