# Virtual Medical Administrative Assistant - Medical Spa Experience Preferred

> Staffing for Doctors · Philippines (Remote) · — · Posted 2026-07-08

**Workplace:** remote

## Description

We are seeking a polished, professional, and customer-focused **Virtual Medical Administrative Assistant** to support growing Medical Spa practices. This role is ideal for someone who thrives in a high-end, concierge-style environment and understands that a luxury patient experience begins with the very first touchpoint.  
  
Our practice places an absolute priority on exceptional communication skills. **Candidates must possess excellent English, outstanding pronunciation, and little to no noticeable accent.** Patients should feel as though they are speaking directly with an in-office team member. The ability to speak clearly, professionally, and confidently is essential.

**Primary Responsibilities:**

**Concierge Patient Communication & Phone Management (Primary Focus)**

-   **High-Volume Call Operations:** Confidently manage inbound and outbound patient calls across both Med Spa locations, maintaining warmth and absolute professionalism.
-   **Treatment & Pricing Guidance:** Articulately answer patient inquiries regarding aesthetic treatments, services, baseline pricing, and office policies.
-   **Triage & Message Routing:** Promptly route detailed messages and clinical inquiries to the appropriate on-site providers or management staff.

**Appointment Scheduling & Calendar Maximization**

-   **Strategic Booking:** Schedule, confirm, reschedule, and cancel high-end consultations, treatments, and follow-up appointments across multiple provider calendars within **Vagaro**.
-   **Calendar Optimization:** Actively manage and protect provider schedules to maximize daily productivity, minimize gaps, and streamline patient flow.

**Professional Patient Text Communication**

-   **Digital Correspondence:** Manage secure text communication channels to send out appointment reminders, confirmations, and follow-ups.
-   **Brand Representation:** Respond to patient texts promptly using flawless grammar, professional syntax, and close attention to detail.

**Administrative Support & Record Keeping**

-   **Data Integrity:** Maintain precise, up-to-date patient records, intake paperwork, and demographic details within Vagaro.
-   **Interaction Logging:** Systematically document all patient touchpoints, preferences, and detailed scheduling notes to ensure seamless operational continuity.

## Requirements

-   **Proven Experience:** Minimum 2+ years of experience as a Medical Receptionist, Front Desk Coordinator, or Patient Coordinator within a premium U.S. clinical setting.
-   **Aesthetic Background:** Previous experience working within a Medical Spa, Aesthetic, Cosmetic, Dermatology, or Plastic Surgery practice is **strongly preferred**.
-   **Communication Mastery:** Outstanding verbal and written English communication skills featuring flawless grammar, clear articulation, and little to no noticeable accent.
-   **Technical Agility:** Strong baseline familiarity with cloud-based phone architectures (e.g., RingCentral) and digital scheduling matrices.
-   **Remote Workspace:** A secure, completely private, and distraction-free home office setup equipped with high-speed internet.

## Apply

[Apply at Staffing for Doctors](https://apply.workable.com/staffing-for-doctors/j/C235555D3F/apply)

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