# Female Bilingual Medical Receptionist / Front Desk Virtual Assistant. OR.

> Staffing for Doctors · Nicaragua (Remote) · — · Posted 2026-09-11

**Workplace:** remote

## Description

About the Role

We are seeking a highly professional, reliable, and patient-focused **Female Bilingual Medical Receptionist / Front Desk Virtual Assistant** to support a busy Women's Health medical practice with two locations.

The ideal candidate will serve as an extension of the practice's front-desk team, handling a high volume of incoming patient calls, scheduling appointments, updating patient information, and ensuring patients receive timely and professional assistance.

This is a fast-paced, patient-facing role that requires excellent communication skills, strong attention to detail, and the ability to manage multiple priorities while working remotely.

Key Responsibilities

-   Answer a high volume of inbound patient calls across multiple practice locations.
-   Help prevent missed calls and ensure patients receive timely assistance.
-   Schedule, confirm, reschedule, and manage patient appointments.
-   Respond to routine patient questions professionally and accurately.
-   Enter and update patient information in the practice's EMR system.
-   Maintain accurate patient charts and appointment information.
-   Use **Nextiva** to manage incoming and outgoing practice calls.
-   Make outbound calls to patients when needed.
-   Coordinate with the existing front-desk team through **Google Chat**.
-   Learn and follow the practice's Women's Health workflows, appointment types, and internal abbreviations.
-   Provide a professional, friendly, and patient-centered front-desk experience.
-   Support daily administrative workflows while maintaining patient confidentiality and HIPAA standards.

Ideal Candidate

We are looking for someone who is:

-   Female and comfortable supporting a Women's Health practice.
-   Highly organized and detail-oriented.
-   Comfortable managing a busy phone queue.
-   Friendly, professional, and confident when speaking with patients.
-   Able to remain calm and efficient in a high-volume environment.
-   Proactive about following up and preventing missed patient communication.
-   A strong team player who can coordinate effectively with an existing front-desk team.
-   Quick to learn new workflows, appointment types, and medical systems.

Important Note

This role is primarily focused on **front-desk operations, inbound calls, patient scheduling, and patient communication**. The practice is looking for a dedicated professional who can help manage their phone traffic and provide excellent administrative support rather than someone focused primarily on prior authorizations or insurance verification.

If you are a bilingual female healthcare professional with strong medical front-desk experience, excellent communication skills, and the ability to thrive in a fast-paced environment, we encourage you to apply.

## Requirements

Required Qualifications

-   **Female candidate required based on the client's specific staffing preference for this role.**
-   Fluent in **English and Spanish**, both spoken and written.
-   Strong English communication skills with a clear, professional, and neutral/American-sounding accent.
-   Previous experience as a **Medical Receptionist, Medical Front Desk Coordinator, Healthcare Virtual Assistant, or similar patient-facing administrative role**.
-   Comfortable handling a **high volume of inbound calls** in a fast-paced medical environment.
-   Strong appointment scheduling and patient communication experience.
-   Experience entering and updating patient information in an EMR/EHR system.
-   Excellent multitasking, organizational, and time-management skills.
-   Professional, friendly, and patient-focused communication style.
-   Comfortable working remotely and collaborating with a team through online communication tools.
-   Reliable internet connection and a professional remote work environment.

Preferred Qualifications

-   Hands-on experience with **ModMed (Modernizing Medicine)**.
-   Previous experience using **Nextiva** or similar VoIP/phone systems.
-   Experience supporting a **Women's Health, OB/GYN, or related medical practice**.
-   Familiarity with medical terminology and Women's Health appointment workflows.
-   Experience working with multiple practice locations or high-volume medical offices.

## Benefits

**Please note that this is a full-time contractor position (40 hours per week) with a starting rate negociable depending on skillset and experience. The schedule is Monday through Friday, 9am-5pm, EST.**

## Apply

[Apply at Staffing for Doctors](https://apply.workable.com/staffing-for-doctors/j/E9BE794405/apply)

---
Powered by [Workable](https://www.workable.com)