# Insurance Claims Specialist - Bilingual ENG - SPN

> StaffRight · Mexico (Remote) · Full-time · Posted 2026-05-08

**Workplace:** remote

## Description

**Join a team that values you.** At StaffRight, we connect talented professionals with global opportunities—and we’re growing fast! With competitive pay, health insurance, paid time off (including national holidays), and a supportive HR team always in your corner, you’ll love building your career with us.

We’re currently looking for a detail-oriented and bilingual (Spanish - English) Insurance Claims Specialist to support a Commercial Insurance team. If you’re highly organized, proactive, and love helping clients and teams run smoothly, we’d love to meet you!

**What You’ll Be Doing:**

-   Handle incoming calls related to First Notice of Loss (FNOL) and deliver excellent telephone customer service with empathy and professionalism
-   Interact with policyholders, claimants, agents, and internal teams to support the FNOL process for Property and Casualty claims
-   Enter FNOL report details, loss information, and claim documentation into the system
-   Electronically file documentation and assist with services such as mitigation letters, towing/salvage coordination, coverage verification, and policy reviews
-   Support the team by processing invoices and managing vendor coordination
-   Maintain accurate client and policy records by entering up-to-date information into the system
-   Spot opportunities to improve workflows and suggest more efficient ways to handle admin tasks

## Requirements

**What We’re Looking For:**

-   Excellent written and verbal communication skills in both English and Spanish
-   Prior experience in administrative support, preferably in an insurance or professional services setting
-   Based in Mexico (strongly preferred, due to time zone alignment and team needs)
-   Available to work in US time zones
-   Available to start within 2 weeks from job offer

**Technical Requirements:**

-   Comfortable in using time-trackers (e.g. Time Doctor)
-   Own laptop/desktop, noise-cancelling headphones, and webcam
-   Reliable internet connection (at least 50 Mbps)
-   Available backup equipment in cases of power and internet outages
-   Proficiency with Microsoft Office tools and Google Workspace

## Benefits

**Why You’ll Love Working Here:**

💰 Competitive Compensation  
We offer a **monthly salary starting at USD 1,000 - USD 1,100**, with flexibility for higher compensation based on your experience and qualifications. This is a full-time role requiring a 40-hour work week, and we make sure your expertise is valued and your contributions are fairly rewarded.

✈️ Paid Time Off and Sick Leave:  
We believe in work-life balance. Enjoy generous paid time off and sick leave policies, allowing you to recharge, travel, or rest when needed—all while knowing your role is secure.

## Apply

[Apply at StaffRight](https://apply.workable.com/staffright-1/j/33C9CD9C76/apply)

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