# Operations Associate - ENG

> StaffRight · Philippines (Remote) · — · Posted 2026-10-12

**Workplace:** remote

**Department:** External Virtual Assistants

## Description

Join a team that values you. At StaffRight, we connect talented professionals with global opportunities—and we’re growing fast! With competitive pay, health insurance, paid time off (including national holidays), and a supportive HR team always in your corner, you’ll love building your career with us.

We’re looking for a sharp, detail-driven **Operations Associate** to take full ownership of our Order-to-Cash (O2C) pipeline and day-to-day business operations for a fast-growing, clean-label food brand! In this role, you will keep order queues running smoothly across Amazon, Walmart, and wholesale channels, take charge of invoicing and collections, and play a pivotal role in streamlining company workflows.

**What You’ll Be Doing:**

-   **Own Order Processing & Fulfillment:** Manage daily order queues in our ERP system (DOSS), fix order sync exceptions, monitor stock levels, and coordinate closely with warehouse and logistics partners to prevent stockouts.
-   **Drive Invoicing & AR Collections:** Ensure fulfilled orders are invoiced accurately on time, maintain aging reports, execute firm yet friendly payment follow-ups, and reconcile accounts in QuickBooks.
-   **Streamline Operations & Support:** Respond to routine order and shipment inquiries, keep clean financial/inventory records, document operational SOPs, and identify workflow bottlenecks for future automation.
-   **Manage Marketplace & Wholesale Admin:** Reconcile inbound marketplace shipments (Amazon/Walmart), file claims, complete new wholesale account paperwork, track product lot/expiry dates, and assist with month-end transaction coding.

**Requirements** **What We’re Looking For:**

-   2+ years of hands-on experience in operations, order management, or administrative support (CPG, ecommerce, or food & beverage background highly preferred)
-   Proven proficiency with ERP/inventory systems (DOSS, NetSuite, Cin7, Fishbowl, or similar) and **QuickBooks Online**
-   Direct experience navigating **Amazon Seller Central** and **Walmart Marketplace** account upkeep and claim filings
-   Excellent written and verbal English communication skills, especially for firm yet professional payment collections and customer support
-   A strong habit of double-checking system output, noticing data discrepancies, and digging into the root cause of issues
-   Available to work full-time during US Pacific Time: **7:00 AM – 3:45 PM PT** (Graveyard shift in the Philippines)
-   Available to start within 2 weeks from job offer

**Technical Requirements:**

-   Comfortable using time-trackers (e.g., Time Doctor)
-   Own laptop/desktop, noise-cancelling headphones, and webcam
-   Reliable high-speed internet connection (at least 50 Mbps)
-   Available backup equipment/power supply in cases of power and internet outages
-   Proficiency with Microsoft Office tools (SharePoint, Outlook), Google Workspace, and communication tools like Slack

**Benefits** **Why You’ll Love Working Here:**  
💰 **Competitive Compensation** We offer a competitive monthly salary starting at PHP 50,000 - PHP 60,000, with flexibility for higher compensation based on your experience and qualifications. This is a full-time role requiring a 40-hour work week, and we make sure your expertise is valued and your contributions are fairly rewarded.

🏥 **Comprehensive Health Coverage** Your health is our priority. We provide access to high-quality medical insurance, ensuring you and your loved ones have the support and care you need within your country.\*

✈️ **Paid Time Off and Sick Leave** We believe in work-life balance. Enjoy generous paid time off and sick leave policies, allowing you to recharge, travel, or rest when needed—all while knowing your role is secure.

🎉 **Service Recognition and Rewards** Celebrate milestones with our Elite VA program, where your commitment and achievements are honored through thoughtful rewards and heartfelt appreciation.

## Apply

[Apply at StaffRight](https://apply.workable.com/staffright-1/j/E3C1A4E386/apply)

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